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March 2024 by James R Smith
All is good,tech was very thorough and personable.
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March 2024 by Darcy Buckley
Mr. Beck did a great job explaining the process. He was very patient, and we worked together to find the correct solution for me. Highly recommend! Thank you for making me feel comfortable in an uncomfortable, yet necessary, medical process.
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March 2024 by Karl Jenkins
I was really impressed with the emphasis on customer service and patient care at Austin Medical Equipment. From my original scheduling phone call with Zena to my training session with John, instructions were clear and I was given ample opportunity to ask questions. I could not have asked for a better overall experience. Thank you!
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March 2024 by Joanne Talarico
Prompt friendly service by knowledgeable person.
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March 2024 by Jenny Fortheking
Very easy set up, all taken care for us with very good explanations. Looking forward to sleeping better!
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March 2024 by Grant Trier
Bart did a great job!
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March 2024 by Stanley Cohen
Same day service from doctors RX to delivery and setup of equipment.
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February 2024 by Krysla Ferrell
Absolutely TERRIBLE customer service. I called last year to see if I could do self-pay for a CPAP. The person on the phone was insanely rude and barked at me that they don't accept self-pay. Fast forward to this year, I have insurance and my insurance gave me their information to order a CPAP through so I called them. ANOTHER rude employee answered and barked that "They aren't contracted with Cigna in my county" .....even though I literally got their # from Cigna directly. TERRIBLEEEEE customer service.
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February 2024 by Chet Netherly
I appreciate the detail of care and concern regarding my sleep apnea.Thanks
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February 2024 by edwin franceschi
Awesome service!!
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February 2024 by ron Lang
John was knowledgeable and on point , it was a pleasure to be instructed by him
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February 2024 by Lori Kadlec
Barton was great and very helpful. We appreciate all the help. We were traveling from Minnesota and forgot a piece of our CPAP. Thanks again!
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February 2024 by Sidney Odums
John was great in explaining why Jo Jo Jo
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February 2024 by Nini Milanese
My mom needed travel oxygenSomething easy to use you allMade it happen thank you momIs so happy God Bless you
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February 2024 by Simi Patton
The Ry was very helpful and knowledgeable... answered all my questions.