“Came and opened an account and staff was extremely friendly even tho the place was packed . They showed they cared and was extremely nice. I really appreciate all your hard work . Thank you so much . Very happy with this bank!!!! And a big shout out to LINDA RODGERS”
“Caitlyn Vogel assisted me with my very first personal loan and was outstanding!!! So very helpful very nice and accommodating and a sweetheart knew what she was doing answered all of my questions and had the best patience for me and my needs , please promote this lovely young lady she even went out of her way to print me out a new membership card due to seeing mine was rough on the edges ?.”
“I visited the Crystal River branch yesterday to get help to get connected to the TD website I spoke with Lillian a branch associate she was so patient and very verst on how to connect she worked with us for 45 minutes.I appreciate all the help she gave us and we are connected many thanks Lillian”
“THE BEST bank! We don't even bank here and Brittney, Jamie and everyone was so helpful when we were needing it! Thank you! HIGHLY RECOMMEND, wish there was a Brannan Bank in Wisconsin.”
“Went in today to get a new account with sea coast and I am very impressed to say the least! I had the pleasure of being helped by Tricia and she was great and patient with me! Can’t wait to start banking here !!”
“Awesome experience with this bank. They literally have made our dreams come true, with buying our property to make a successful business. Every person we have dealt with, has been kind and courteous with us. They have helped us more than words can express, and we will continue to use them for future needs, as well as highly recommend to our friends! Thank you for offering a small town bank with those small town experiences, this means the world to our family!”
“I’ve been doing business with Capital City now for a few years and I must say it was the best decision we’ve made for our business!!! Michael and Alexa from the loan department go above and beyond to make sure our businesses are covered. Everyone inside the main office is always pleasurable and make us feel like family.”
“I was very impressed with Matt. He was extremely knowledgeable, helpful, professional and likable. I was looking for a new bank as I have been unhappy with Bank of America for some time and halfway through my meeting with Matt I decided to move pretty much all of my money to Regions. Tremendous customer service.”
“My experience with this branch has already been top of the line. Today really sealed the 5 stars for me. I want to commend Mr. Charles for 1st of all his professionalism, knowledge and kindness and his understanding and remembering how for students the bank is new and kinda scary if you have never been in that type of place before much less learning how to start checking accounts and how banks work. I brought my son in today to open his 1st account. He is still underage we will be sharing the account. Mr Charles talked to him respectfully, answered any questions he had taking his time explaining how accounts work. I appreciate he spoke to my son and not thru him. So thank you.”
“My experience with this branch has already been top of the line. Today really sealed the 5 stars for me. I want to commend Mr. Charles for 1st of all his professionalism, knowledge and kindness and his understanding and remembering how for students the bank is new and kinda scary if you have never been in that type of place before much less learning how to start checking accounts and how banks work. I brought my son in today to open his 1st account. He is still underage we will be sharing the account. Mr Charles talked to him respectfully, answered any questions he had taking his time explaining how accounts work. I appreciate he spoke to my son and not thru him. So thank you.”
“My wife worked for a local bank back in Indiana. It was a good people bank, and they took no part in the bailout or bad loans. They were an excellent bank. And I've have NUMEROUS banks, I left them, not kicked out. When a bank was wonky or the people had attitudinal problems, or the big issue was with bogus overdraft fees (TCF Bank... I'm looking at you!) it was time to go. Well since we've moved to Florida, there are over 480 listed banks. I am not about the big ones, Chase, Wells, etc... been there, they suck! They do! They suck the money out of your account if you are with a positive account. If you have less than 10K then you are nothing to them! So forget them. Anyhow after diligent searching and literal legwork visiting banks and speaking to their clerks, we chose this bank and this branch. The ladies here are amazing! I am still learning about their deeper policies, but so far they haven't done any crooked stuff, the people there aren't beleaguered which would be a sign that the upper management sucks and they are insisting that the bankers act like used car sales people and push a whole lot of expensive products you don't want or need just to make a buck. My wife is actually going through that at a bank she works at right now, she hasn't left them yet.... YET. But as for this bank, they are alright. So as of this date July of 2016 I give them 5 stars, simply because after all my experience of dealing with banks, big, medium, and small, I do not find this place as offensive. If they do change their attitudes, so will I... Because seriously! It is literally YOUR MONEY that they are holding and using to make more money for themselves. But to say, 'hey I'm going to have to charge you more money, because you don't have enough for me to watch'... that's absurd. Those big banks that steal from the poor... for shame. Hell they even take from the medium wealth, basically from anyone who can't sue them. So this Cadence Bank isn't guilty of anything that I know of, and their service people are very helpful.”
“Krystle at BOA of Beverly Hills, FL is one of very competitive, knowledgeably employees. She made the pleasure to complete the process and was patient with questions. Krystle rating has earned our greatest rating, highly recommended.”
“After having a TERRIBLE experience at the Inverness location I decided to try to open our account here instead. The ladies at this location were the kindest, and extremely helpful. I'm so glad I gave this location a shot before giving up on Truist. I would absolutely recommend anyone needing banking services to go here instead of the Inverness location.”
“I made appt for loan. Went in and discussed need for loan, for new HVAC system. Heidi was very knowledgeable and experience was 5 stars. There were no surprises.”
“I've been baking with Regions for 10 years and have been satisfied with their service. I just wish this location had a drive up ATM instead of having to park and get out of my car to get money. I understand I can use the drive up tellers during the day, and that's all well and good, but you don't have this access at night when it could be dangerous for a lone female.”
“Mr. Michael Padilla is an awesome asset to Wells Fargo. I might need to switch my business account over!!! I needed to do 4 trust funds for my children. Oh My gosh it was so complicated but boy was this guy on my side. 1st he swat away a wasp I was fighting to enter the bank. Then graciously opens the door and instantly Down to business. The process was So lengthy that I had to come back the next day and he was already prepared. This is what you call great exceptional service. Over and beyond. Excuse me but this review alone should get him a bonus or raise period. No I wasn't hired and no he didn't ask for this review. He is totally unaware. Yet he is much appreciated. Thank you sir.”
“This Truist branch is by far the best there is. The whole team is fantastic but the manager Lorrie honestly cares about their customers and has earned all my business. I have been a Suntrust / Truist customer for almost 30 years and I will continue because of this branch.....”
“Verry polite workers they are great bank .I never had any probblems out them ...I'm verry happy to bank eople that's takes time foyou to explain things”
“The Banker Nate Carroll was incredibly friendly and efficient he explained everything throughly and helped me set up my new accounts in no time! I would definitely recommend others to this location and especially to him!”
“Thank you for being so helpful to me I miss you all so much do to the coronavirus pandemic its getting harder to shake hands just want to say thank you? I appreciate your hard work you all deserve so much your customer David I gave you all 4 stars”
“I came into the Crystal River branch this morning with a complicated situation and a very lovely lady named Brittany helped me sort it out in a short time. Thank you so much guys. . . Cheers”
“I love this bank. They always get you in to speak to a representative very quickly. They are friendly and always happy to help you. They contact immediately if they think something looks wrong on your account. I wouldn't go to any other bank”
“Only had one issue which was due to me renting a car around . Capital City denied my payment due to lack in renting a vehicle for a long time. So my to those of you that this happens to... You'll need to call Capital City's Headquarters and ask them to pause the fraudulent flags. They will give you up to three hours to resolve your payment issue”