-
March 2024 by Troy Opsal
Very friendly staff. Always a pleasure to go to this location!
-
March 2024 by Sugarloaf Sanctuary
Undeliverable is what they put on our 4 packages 6 days ago that we've been waiting for. They straight up lie!!! And they won't answer the phone
-
December 2023 by Rene Cooper
We have always had issues w/our mail here on 316 & old Jax since 2005, like our BILLS NOT SHOWING UP UNTIL RIGHT BEFORE or EVEN AFTER their due date or MAIL COMPLETELY MISSING & only realizing it once we speak to the senders, or even it looking like it was PULLED OUT of the TRASH!!BUT THIS PUSHED ME TO MY LIMIT...I shipped an item USPS GROUND I sold on ebay on Sept 15th 2023 & it was said to arrive in 2-6 business days. It DIDN'T ARRIVE UNTIL OCT 5th 2023!! After leaving this facility all the tracking info would read was "arriving late to facility" for TWO WEEKS! This cost me having my Ebay account restricted & a case opened requiring me to refund buyer so not only did they get the item but I also lost $219.00. I had insurance on it thru the post office but since it was technically EVENTUALLY "delivered" it served me no purpose. Looks like I'll have to DRIVE to 60th Ave post office or Gainesville which is TERRIBLY INCONVENIENT & UNJUST! WHY SHOULD THIS COMMUNITY BE PROVIDED A LESS THAN GOVERNMENT SERVICE THAN OTHERS??I was just getting revved up & am relatively new to selling on eBay & was needing to rely heavily on income generated from online selling since a recent change in my health but now the largest & #1 source for online sales WON'T EVEN HAVE ME. It doesn't help that human beings don't answer at ebay to hear my side.It's unfortunate because the ladies in the post office are very sweet. However, BOTTOM LINE IS THIS POST OFFICE IS UNRELIABLE & I'M SURE SOME CODE OF ETHICS IS BEING BREACHED HERE. WHY DOESN'T ANYONE BOTHER TO LOOK INTO IT? LOOK AT THE REVIEWS!! WE SHOULD BE ABLE TO TRUST OUR MAIL TO BE DELIVERED ON TIME & BY TRUSTWORTHY PEOPLE WHOSE BACKGROUNDS HAVE BEEN EXTENSIVELY CHECKED & QUALITY CONTROL OF THEIR WORK REGULARILY REVIEWED. I guess probably because like us, we have all gotten complacent & accepting that this was just small town ways & just allowed it until something so bad happened we finally speak up. Just because this is a small town doesnt mean we should accept a smaller standard of quality especially when it comes to work ethic. I'm sorry I didnt speak up sooner & I hope if you live around here & have trouble w/these issues or others that you make it known so HOPEFULLY someone higher up may TAKE NOTICE & FIX IT!! PLEASE!!!
-
July 2022 by DeAnna Schultz
packages never truly attempted delivery. Very fed up with this post office! filing a complaint. Other reviewers are spot on.
-
July 2022 by Robert C.
The people that work there are the best always withva smile and the best thing they always got my packages thanks guys
-
March 2022 by marsha rose
If I could give no stars I would. Well it's more for the mail lady that delivers mail on 316 with the yellow truck. Our mail never gets delivered on Thursday and I swear she just skips random days. We get things days late that looked like they was thrown on the floor and stomped on. We have made several complaints to the post office about her not even trying to deliver our packages. Nothing is ever done.
-
September 2021 by Jenn Hoefsmit
For the 3rd time this year a package says delivered and it wasn't delivered. Still no call back and the phone number remains busy. Guess I have to file a formal complaint with USPS.
-
October 2020 by Judith Popp
Just to be clear the ladies in the office are great. There is one guy that delivers every once in a while And he is not very good at all. We have had quite a few instances where Mail was accepted there and sent back to Jacksonville and Dunnellon. We could get our stuff quicker but maybe they just don't feel like doing it.
-
October 2019 by Leslie Shaw
Never had any problems, always very polite.
-
September 2019 by Gibbs Gibbs
I am forever having issues with this post office. Once they said my package was delivered but it wasn’t and I didn’t get it until days later. And today I had a package out for delivery that was “undeliverable”??? Excuse me, why? And they’re sending it back to the sender??? I can’t even call because they close today at noon and won’t open until Monday. Are you kidding me right now? I bought them for a trip I leave for tomorrow. Not to mention the tracking told me it would be here by yesterday... this is absolutely ridiculous and such a joke.
-
August 2019 by jeannine sturgill
friendly service! thanks ladies!!
-
December 2018 by MsLaura G
As Wonder Worm Woman, I ship and receive live insects on a regular basis, and the staff at this PO is the best at giving me excellent service and taking care of my extra special packages. They ALWAYS call to let me know when live insects have arrived, which doesn't happen with all post offices, according to my customers. PLUS, my mail lady is simply wonderful about dropping off large packages that I'd have to go to the post office to pick up. Kudos to Post Master Linda and her staff!
-
June 2017 by Bree Schmidt
I have had two incidents so far this year and neither one has gotten resolved. First time at the beginning of 2017 one of my packages were lost in the mail although it says it was delivered at my door. The second incident happened mid june with my packages left on my door step in the rain ruining my purchased product. Went to the post office and have yet to here from them with a solution. Not a happy customer at all !
-
April 2017 by Linda Cross
the ladies that work in the post office are always EXTRA nice. they go out of their way to be helpful. they feel more like friends, than someone just "doing their job". always a pleasant experience!
-
March 2017 by Ashley Brock
The post master is wonderful here, don't get me wrong. It's the sorting and delivery process as well as the customer service of one of the postal workers on the other hand is definitely not. My mail constantly gets stolen, misplaced, or not delivered for days. I get nothing for a week even though amazon says my package has been delivered. Finally I will get a slip to pick it up at the office. My mailbox has been vandalized as well as run over on several occasions OVER THE LAST FEW WEEKS. My delivery worker refuses to let me move it acrossed my driveway to a safer location. One I can monitor easier, due to her route not allowing her to stop 15 ft sooner for my box opposed to my neighbors 3 boxes. (Aka: lazy) The lack of empathy for my mailbox and mail is appalling, if it was her box she'd be up in arms I'm sure but since it mine it's no skin off her teeth. I just want to get my mail and packages SAFELY and not have to shell out hundreds of dollars every month on buying lockable mailboxes that continue to get smashed in. So overall review consensus -- Postmaster at this location is awesome, the one counter worker is awful and always angry and my route delivery worker is an absolute joke. Google review -- no stars not an option, so one star for the postmaster.
