Shoe Dept. offers great prices and a variety of shoe options, including both high-end and affordable choices. Many customers appreciate the store's selection and often return for their shoe shopping needs. However, some reviews highlight service issues, particularly with a lack of employee assistance. Customers have reported being left to search for shoes on their own, even when employees were present. Additionally, there have been complaints about the air conditioning being out on multiple weekends, which can be uncomfortable, especially in the South. Despite these drawbacks, some customers have praised the helpfulness of the manager, who made returns easier and provided good service. Overall, Shoe Dept. is recommended for those looking for a range of shoe options, but improvements in customer service and store conditions could enhance the shopping experience.
Clean, friendly, not alot of shoe / sizes to chose from but we did find something buy.
August 2025
Need to have a notification for employees when a customer gets to counter.
August 2024
Only gave it 3 stars because the AC has been out two weekends in a row. Hey corporate, why do you think it's okay not to have an AC in the South? The workers are nice in there. You should take better care of them.
