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April 2024 by Joshua Thompson
Great Service
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March 2024 by Hunter Walsingham
Great mechanic. Fast efficient and always fair on pricing!
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February 2024 by Kelly
Nice on the phone but they don't fix windshields or mufflers.
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January 2024 by Tony Gushlaw
Best mechanic in town
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January 2024 by Felicia Jackson
Excellent details when it comes to describe what is wrong with our truck. Fantastic quality work.
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December 2023 by Amanda Gibson
Kind people.
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September 2023 by Paula Bush
Always good service.
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September 2023 by Ike Tuna
Good folks
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September 2023 by Michelle Wilkins
They went above and beyond to help me. I was traveling alone when my truck just died on me. I was left stranded on the side of the road a long way from home by myself around 2 a.m.. They came and towed my truck back to the shop. Allowed me to stay with my vehicle until they opened up. Even though they were very busy they got me back up and going in no time. Their prices were more than fair and great service.
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August 2023 by William Leary
Wrecked my car on the side of the road 5 minutes away from Bruce. And they towed my car from Bruce. Idk why these people out of every other (and closer) tow places, towed my car but when I called to see what it would take to get my vehicle back and they told me that just for towing the vehicle it was over $600, not including storage fees, labor, and etc. Even when highway patrol told us we were able to get the car ourselves as long as it was done asap. So we got out to the wreck site before the 12 hour mark of the wreck only to see the car had already been towed. Ridiculous to pay over $700 just to get your car back.
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August 2023 by William L.
They towed my vehicle, even though the vehicle was wrecked in Freeport. So I don't understand why Nichols out of every other and closer towing company's but I was very unfortunate to have Nichols as the tower. Called to see what it would take to get back. And they told me just for the tow alone was over $600. Not including all his B.S. fees. Completely rude over the phone and didn't give the information of them not taking cards and only cash. So of course I was pissed off driving over an hour to Chipley from Freeport to be told I have to go back out to an ATM and call my bank to up the daily spending limit. ABSOLUTELY RIDICULOUS. Not enough? They told us if we didn't make it back by 5 we would have to wait till tomorrow so they could charge a whole other day. Made it back at exactly 5. Gave them the total of $740 to just get the car back and when the man brought it up front. Driver side window was shattered and there were glass pieces all of the interior. And they had even stole the charger I had in the center consol? I mean is this not illegal???They are complete crooks and will inconvenience the hell out of you. NEVER GO HERE.
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June 2023 by Nathan S.
We took a car there yesterday for struts and a window motor replacement. They called today to say it was ready and told us the bill was over a thousand dollars. They said that the brakes were bad and that they replaced the pads and rotors without our permission or knowledge and then charged us for the additional work. Then they got mad when we told them to undo the work as the brakes have been working fine. This got the bill down to $800 which is still a huge amount. DO NOT take your vehicle here. These people are crooks and will scam anyone unfortunate enough to cross their path. Avoid this establishment at all costs.
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May 2023 by Skip Eckartz
very friendly, professional in every way. Much respect for this business.
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April 2023 by Deborah Farrell
Excellent service on not one....but both a car and a truck within a 24 hour time span. Moved here a year ago and have finally found an honest establishment. We will continue to give our service to them. Gary was fantastic.
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April 2023 by Jennifer Marvin
Outstanding customer service! Had to stop on our way home from vacation because of a loud noise coming from our wheel. They worked us in and got us back on the road in less than an hour!
