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“This UPS store is amazing! Even when the lines are long in the store, the workers are efficient enough that we never have to wait long. If you’re just returning a basic package from Amazon, they have a self-service kiosk that works great and is super fast if you’re in a hurry.”
“Every time that I go to this particular UPS store the employees are extremely kind, helpful, and knowledgeable. Today I went in with probably the biggest pack of Amazon returns that these guys have ever seen and they were nothing but patient and helpful. Jhaden and Patrick worked super quickly to make sure that all my returns were processed quickly, but also with care. Thank you guys for going out of your way to be kind to me at the very last minute of store closing. You are the real MVPs for me!!!”
“Before I had to keep waiting in line so I can just do my Amazon return, but recently they add a new little computer that I can get it done without having to wait in line. I'm so glad that Jade was able to guide me through the process, She was very polite and knows her stuff! Thank you so much!”
“Dropped off an eBay item to be shipped and the service was quick and easy. I did not have a label printed out so they offered to print one for me for a small fee. Super convenient, highly recommended for shipping your items!”
“Great shipping store! They are always friendly, helpful and efficient. I ship a lot of large packages and this is the only store I use. Thank you! Highly recommended!”
8:30AM - 7PM
12386 FL-535, Orlando
Mailbox Centers
“I am a person with a disability and I am in a wheelchair. I was passing the UPS store in the plaza where it is located. After I passed the store there was a restaurant called the revolving hot pot. They had several benches blocking the way for me to go to the end of the plaza to the pizza restaurant. There was a down ramp but it would have forced me to go into the street where traffic goes by I felt a bit humiliated because this pedestrians passed by I could not get through to pass. This is I believe against the Ada regulations. Those of you who know this restaurant call them and let them know that it would be nice if they were more aware of the needs of a person in a wheelchair. Anyway out came an employee by the name of Jason. I quote Jason by saying sir let me move those ventures for you I am so sorry. I turn around and there is a young man that started moving the benches one by one so that I could pass through. Are you kidding me wow I just am not used two people offering help like that in a town where everyone is so busy doing what they do. I am a retired customer service and motivational speaker for IBM. I am dictating this text so please excuse me for grammar errors as I really don't have the time to go back and correct it I called his manager Hugh McPhillips and he said I tried to hire people that hav
e this type of personality. What a mindset this store manager told me that he has a wife that is disabled as well. I am here checking on my place as I am moving here soon and I certainly will be using the UPS store at 12386 State road 535 for all my package and mailing needs. Jason words can't express what your kindness meant to me. I practice random acts of kindness each day and my friend Jason you just did an amazing random act of kindness Hugh please acknowledge Jason as you said you were going to let's talk money I think he needs a $20 an hour raise LOL I know that's impossible just joking but this fabulous employee needs to be rewarded in some way thank you thank you thank you thank you Jason and hue the store manager. I know this is a long review but I just can't say enough about you continue making people's day. Keep that smile on your face Jason and you are a great asset to The UPS store family”
“This is my favorite UPS Store location. I will drive past three other UPS stores to go to this store. The manager is always friendly and helpful. Disney should snatch up this store manager because he understands about providing outstanding customer service.”
8AM - 6:30PM
52 Riley Rd, Celebration
Mailbox Centers
“I been receiving my mail here in the last 15 years Eric and his family members and his team are professionals helpful and always do amazing jobs.
Keep up the good work.
Mohammad”
“all the reviews about them being closed are FALSE! they arent closed they moved to the other side of the plaza, they are more open than ever with a fantastic staff and beautiful indoors. i’ll always recommend this location they can do truly anything you might need.”
“I have been a customer of this store for more than 5 years, the service of the employees is excellent, always with a good attitude and willing to solve my needs. I recommend it 10/10.”
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“I have been a customer at this location for the past 2 years. Travis and his staff are always helpful and attentive to customers even when the customer volume is high. Great location”