“I’ve never been to a better T-mobile store ever. The store looks old and needs a remodel, but the staff there have the best customer service. They are friendly, smart, and efficient. The two that helped me today were Gabriel and Jose. I can’t rave enough about the help I received today. I will stick with T-Mobile from now on.”
9AM - 5PM
43384 US-27, Davenport
Mobile Phones
“Elisa was great. i came in with so many questions I previously was with at&t and i switched over with no problem. i left with a cheaper phone plan and a new phone. i’ll always come back and ask for her and her help!!!”
“I’m so glad I found this place! I was able to request a repair quote online, and they responded quickly with detailed information. When I visited the store, I discovered that it was just my screen protector that was damaged, not the camera itself. Ali was incredibly helpful in providing a solution and setting up a new camera protector for me. I truly appreciate the excellent service and would highly recommend this place to anyone.”
“Had some issues regarding my locked phone and website support was sending me in circles for weeks. Finally went to the Verizon store nearest to see if someone would finally help. Cordell greeted me and was more than willing to get my situation sorted. Went above and beyond to try and get my phone unlocked. Still waiting for an outcome on the unlocking but im appreciative of his efforts. Thank you Cordell.”
“Marv is the best. phone screen fixed and repaired in under an hour. He called the warehouse and picked it up express. 5 star service all the way. The Doc worked his magic with me.”
“The best place to take phones to get repaired tablets I literally have took in both there. Customer service was amazing the turnaround times upgrade I personally wouldn’t go anywhere anywhere else.”
“My phone broke to where my screen was completely black, I was recommended to this location, and let me tell you they didn’t disappoint!! Very friendly and knowledgeable, Jesus was awesome, and repaired my phone quickly! I”
9AM - 7PM
2979 Vineland Rd, Kissimmee
Mobile Phones
“I had a fantastic experience. My phone had a cracked screen & battery issues, and they fixed everything quickly & at a fair price. Staff was knoledgeable, honest and super friendly. My phone looks and works like new again. Highly recommend this place to anyone.”
“I'm a truck driver from PHX AZ, I broke my Motorola stylus 5g, getting out of my truck he fixed my phone in under a hour and I was still ontime for my delivery Highly Recommend and fast service”
“Ralph has been beyond helpful. My phone has been jammed and backed up—but he has been wonderfully helpful and fixed my phone! Yea!! So glad he is with AT&T! Thank you!”
“Austin and Steven are awesome!!!!! They are so professional & knowledgeable. They knew every answer to our questions and were beyond helpful. It was refreshing to go into a store and meet two people who actually seemed to love their job and cared to help.”
“One of the most reliable phone iPad, MacBook, Apple Watch repair store in Orlando they do fix the device right away. Price is very reasonable compare to other store in Florida Mall. 100 percent recommend for everyone ?”
“Excellent customer service Martha Ligia the person in charge to fix the cell phones was amazing she is a genius to fix phones thanks you to have people like her because we save a lot money and time”
“Excellent service from Marian and Ive. These two girls have incredible patience and provided excellent service to my husband and me, helping us with new phones and offering special deals that make you feel special. Thank you so much, girls.”
“Cristian was very helpful I was dealing with an issue for three days and no one could help me I walked into the AT&T store the staff was very helpful and the service was fast and excellent I would advise anyone in this area to come to this location if you need assistance”
10AM - 7PM
1628 Pleasant Hill Rd, Kissimmee
Mobile Phones
“Roger is the best!!!
I have fixed my Samsung 21 Ultra that had gotten ran over by multiple cars and it is brand new!!!
His attention detail and experience is worth every dollar.
I fully recommend him for any repair.
Great work and at a reasonable price.
Roger was phenomenal with fixing my cell phone. My phone fell and I ran over it several times and now it's like new. Their attention to detail and experience makes up for the price of the repair.
I recommend it with any arrangement. Excellent work and a reasonable price.”
“I visited this store on July 11th. I was on vacation from Virginia and sustained water damage to my phone. Manny was the employee who took care of me. Not only getting me a new phone and getting it set up, but also let me know of 2 other promotions T-Mobile had going on that he thought would benefit me. I had such a great experience with Manny, that my best friend came back later in the afternoon to switch to T-Mobile. I wish we could take him to Virginia with us.”
“Fred was absolutely amazing and patient with our process of getting a new line and getting other lines reconnected. We were here in Orlando on vacation and everything went chaos on our last date with phones. Fred you ROCK!”
“Matthew the manager at Cricket assisted me in the most impressive Customer Care I've ever received in a retail store. I was having a lot of issues with T-Mobile and he ported my son's number and mine. He transfered all apps, data, phone numbers, pictures and on top of that, he hooked us up with HBO Max and gave us a way better plan with truly unlimited data with no slow downs like I was experiencing with T-Mobile. Once again, this gentleman's customer service goes above and beyond of what I have ever experienced. Cricket haves a great acet with Mr. Matthew on board.??”
“Leomarys allowed my experience at cricket to be a great one! She is knowledgeable, did a great job in making sure all my needs were met and really just turned a negative day into such a positive one! Not only is my new phone great but the cellular service and with my store experience, it was just perfect! Thank you Leomarys, your doing such an amazing job taking care of your store and clients! You deserve the recognition ?”
“We just flew in from Iowa and our daughter’s service wasn’t working. We stopped in and Milly went above and beyond helping us. She spent time with us troubleshooting and got our phone back on track. She was helpful and friendly. Greatly appreciate her help! Thank you! Highly recommend!”
10AM - 8PM
3160 Vineland Rd Ste 1, Kissimmee
Mobile Phones
“Stop by just for a screen protector but found the deals cricket offers are INCREDIBLE! 10/10 customer service as well, Lirey was very helpful and explained everything clearly.”
“We stopped in today for help with my son’s phone and want to give a HUGE shout out to the team for taking such great care of us (Brad & Vic)! Brad thank you so much for making everything easy for us! Thank you for being so patient with us, helping us decide which phone to get, helping us with the screen protectors and of course, the great deals on the phone and accessories! We’ve never had this enjoyable of an experience getting a new phone (which we really hadn’t even planned on)! We are so grateful we stopped in and thankful for Brad and his team! We definitely will come back to this location! And of course, my son is thrilled with his new phone (iPhone 15)! Thank you for everything!”
“So I had two issues my phone would not accept emails and my other phone needed to be reinstated.So I searched for a AT&T store and thank god I found this one.They did a fantastic job in a shirt amount of time. Valentina was the best help.”
“I met Thomas at the The Mark store in Winter Garden and he was great !!! He was SO PATIENT!!!
Explained me everything! Definitely a ⭐️⭐️⭐️⭐️⭐️ service !”
“The staff in this location is extremely helpful and well experienced. We went in for technical issue in my kids iPads. We were done and out in 20 minutes. I’m happy with this service and will comeback again.”
“My always to go whenever I need my phone fix. Been going to him for years and he never disappoints me what so ever. I will still be coming to him whenever I need my phone fix.”
“JT and Ricky were extremely helpful. My wife and I were having a phone issue and came into the store right at closing. They were helpful, fixed our problems and were incredibly kind in the process. Highly recommend!!”
“My wife recently ported in from Boost, and we had an amazing experience at Metro by T-Mobile thanks to Adriana. She was super friendly, professional, and completely transparent throughout the entire process. She made the transaction smooth and left us feeling truly satisfied. Great customer service!”
“Josmy is a cordial and knowledgeable young man. He took his time to change many appps in my phone and to make it easier to use. Mine is several years old, so when I inquired about purchasing a new one, he went out of his way to find me a comparable update at a reasonable price. He spent a great deal of time with me and it was well worth my time!”