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June 2024 by Priscilla Dasilva
I was referred to Kanes by my mom because she has always had a great experience. However, mine was the complete opposite. If you live in a certain city such as myself they are only able to come out to deliver or repair on a certain day. Normally when you purchase items like this delivery is around the customers preference/availability. Well, not in this case! They came out to my house 20 times or more, no lie! I honestly cannot believe it myself. It was very stressful and time consuming. Not what should occur moving into your first new home. It was either for a repair or the item I was waiting months for was delivered and then damaged or damaged while in delivery. When my item was damaged and clearly needed to be replaced they made you jump through hoops prior to replacing it. At times not all the delivery staff was careful. We have a ring camera and literally saw them drop the item and scuff it up unfortunately. We were told items would arrive a certain timeframe which is the reason we made the purchase and it so happens we received them many many many months after. If I knew that, I would have gone elsewhere. Dealing with corporate was also stressfuI and challenging. I would call and leave many voicemails before being able to speak with a supervisor or getting a call back. They did assist a little but only because I was persistent and advocated for myself.
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June 2024 by Arthur Drummond
Beth is an AWESOME SALES PERSON !!!!! Also BRAVO ZULU to Betsy ?
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June 2024 by Thomas Lopenzo
Was in need of a recliner, had one As is which meant the model was discontinued, was marked down $300 and was able to take it home with me. As a bonus got a free outdoor rug. Will shop here again.
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June 2024 by Diane Haynes
Was very happy dealing with my salesman, Omar he went out of hid way to help me and I love my living room set and bedroom set I selected.
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May 2024 by Trish Geraldino
Yesterday was the first time I was ever at Kane's. First I realized it wasn't your typical reference to a store. There was no land sharks looking lurking over my shoulder. When my husband and I found what we wanted.We asked Calyn to help us.She helped us out immensely, She wasn't pushy and she listened. Then we found out she has only been working there for 3 months, Does her job well and I hope she's there the next time we buy furniture. Kanes Furniture has great furniture at great prices.So glad we stopped in.
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May 2024 by Zenaida SMITH
Omar is a Sales Associate with Kane’s Furniture in Casselberry, FL. Omer greeted me at the door and with a cheerful and friendly smile. Omar is knowledgeable and began explaining the types of furniture. ensure the furniture I select will fit the space. He showed me two-living room sets and two coffee tables that I immediately fell in love with. Omar explained the in-store financing and delivery options, which were extremely attractive and made it easier for me to decide. I gave Kane’s Furniture a 5-star rating because Omar treated me with Dignity and Respect from the moment we entered the store. I wish Omar continued success and growth because he truly provided exceptional customer service and helping homeowners’ dreams come true appears to be his passion.
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May 2024 by Deandra Pinnock
Quick, fast and helpful. Great quality furniture. Thank you to Beth and Bill for all your help with my purchases
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May 2024 by Don Grace
Sales person was great. Took the time to show all available options and was not pushy toward any particular item and let me decide without him influencing me one way or the other. A great buying experience.
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May 2024 by Jessica Rohena
Almost two months to receive my dining set
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May 2024 by Daniel Ugartechea
Very helpful and sincere! Non-pushy at all and super friendly. See Shane and Judith!
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May 2024 by rob edmund
We went in to look at dining room tables and left with a dining room set, La-Z-Boy recliner sofa and loveseat. Great customer care, and great service. Thank you Richard for your non aggressive approach.
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May 2024 by Carolina Rosas
Shane was our sales associate and Claudia the manger helped as well. Both were very kind and helpful! Overall, great experience.
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May 2024 by Michael Cannaday
The salesman was excellent. He was helpful and accommodating and made it a pleasant experience.
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May 2024 by Pauline Phillips
It was a great experience. Beth was so knowledgeable and helpful. I will be back again soon to get a rug. Everyone there is amazing.
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May 2024 by Carol Sweet
The sales staff were polite and knew their products.
