Palm Harbour Marina offers a variety of services with positive experiences from visitors. Guests appreciate the helpful and friendly staff, including the fuel dock team and dock master, who assist with tying up boats and explaining marina facilities. Many visitors enjoy renting boats, especially pontoon boats, for exploring Lemon Bay and beyond, finding the rentals to be more than expected. The staff, including Brett and his crew, are often praised for their good care and making outings enjoyable. However, there is a serious concern raised about billing issues, where a customer reports fraudulent charges on their credit card related to a boat that was deemed a total loss over two months ago. The customer claims that the marina made unauthorized charges without invoice or explanation and has expressed frustration over what they describe as illegal business practices. Overall, the marina is recognized for its helpful staff and enjoyable boat rentals, but potential customers should be cautious regarding billing practices.
