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March 2024 by Diane Kuhle
I come to Cape Coral for 2 months during the winter and I needed to return several items to Amazon. I had to print out one label but didn’t have a printer. I went to the UPS store on Cape Coral and a young man, James helped me. He was so very kind and helpful. He did print me my label ( I did pay for it… which I was more than willing to) He completely took care of all of it. I wanted you to know you have an outstanding employee in James. Thank you!
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March 2024 by Donald Arbeenes trike channel
I was in last Saturday February 24th and the gentlemen behind the counter David couldn't be anymore helpful. And at 70 years old I appreciate good customer service. Thank you David. ? Good job
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February 2024 by Peg
Great Customer service The staff is very helpful go above and Beyond.
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February 2024 by Fabian Chavez
Excellent treatment, respect for clients and professionalism.
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December 2023 by Daniel Son
This place charged me $50 to mail a letter. Mailed it on a Thursday and told me Saturday and when tracked it..it said be there Tuesday. Refused to help me. I could have paid 50 cent for a stamp and mailed it in the same time. What a scam
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December 2023 by Stacy Hosang
The Staff in the Cape Coral FL office Off Cape Coral Parkway E are behind the best, over friendly and extremely helpful
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December 2023 by lila Zieminski
All the ladies in the store are excellent they know their job and they do it all right all the staff are excellent kind understanding and friendly I love to go to ups store
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December 2023 by kathleen cherasia
David was amazing he took care of my return at Amazon for me. Awesome customer service
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October 2023 by Pam S
This store is awesome! Always friendly and helpful. I have a PO Box and they email me when I have packages. I am not always in town and renting the PO Box is worth every penny. Much better than dealing with USPS.
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July 2023 by James Greene
Always friendly and professional, I've had a mailbox there for 4+ years and will continue to use their services.
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May 2023 by Tomas Hinds
Absolutely worthless people working hereHad an Amazon return and they don't print labels.Every other UPS store I've been to has had no problem printing a label and charging me for it.Bad enough I have to use UPSI let the Amazon seller know they should not use UPS, at least for this area
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March 2023 by Jeffrey H.
I've called 10 times today( sat 4/1/23) and keep getting " The wireless customer you called is not available at this time, please try again later".....10 times I've called and gotten this mesage in a hour span....12:30pm- 1:30pm
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March 2023 by Janelle M.
This review is on Cape Coral Parkway only! Very sweet and welcoming! Now for the one on Del Prado..The rudeness is unbelievable. That guy should be in the back or fired at least.
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March 2023 by Fran Van Housen
Went in around noon line was long but today there were 3 people working instead like on Friday there was 1. We were back because the employee would not scan anything off our phone and send we needed it printed. No printer. Went back today and the woman was so helpful! With the long line was only there for 15 minutes!
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February 2023 by Vicky Naughton
My third visit here, outstanding each time but this time was spectacular! I had tons of Amazon items that needed to be returned and it was very confusing, I had tons of Amazon items that needed to be returned and it was very confusing, it was also just about closing time, Bella and Jennifer were AMAZING! We Worked off both my cell phone and my iPad at the same time, and just whipped through item after item! I never felt rushed or stressed as a matter of fact they did everything to relieve any stress I felt. I can’t thank them enough for making the process so much easier!!Highly recommend!!
