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March 2024 by Kathleen Taylor
Came in to get some things to bleach my sisters hair.Kayla assisted me and she was SO helpful & patient, answered all my questions & recommended many products from personal experience that she thought was best.thanks so much for your help Kayla! :-)
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February 2023 by Melissa Kline
Very helpful staff. Ample parking. It's at a little plaza.
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December 2022 by Rae Feuerhelm
Teach Emily that when people walk in the door and they say hello how are you she responds with I’m good how are you and then when you leave the store and say thank you she should say you’re welcome have a good night but that generation just doesn’t seem to understand communication skills except for my son apparently.
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September 2022 by Larry Savage
Nothing special, typical store. Check out was fast
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May 2022 by Ashley Murray
I was greeted when I came in by a group huddled by the register who proceeded to ignore me and gossip about security cameras and items in the store they thought might be security cameras.I found the items I needed without being asked once if I needed help.A kind spanish woman, who looked as though she had just clocked out, was walking out of the back room asked if I had tried a shampoo/conditioner that was new and from the Strawberry Leopard brand of dye I was purchasing. She was very informative and actually made me want to try it.At checkout- Darlene ignored me while texting as I waited to check out. When she had finally finished sending her text, she greeted the person walking in before even acknowledging I was standing with my items on the counter infront of her. She then proceded to ring my items out and while my receipt was printing she picked her phone back up to respond to another text. This interaction was beyond rude.4/29/22-interaction at about 2:00pm
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September 2020 by Rachel Allen
The keyholder was seriously RUDE.Walked in on a Sunday afternoon (8/30/20) just needing some gel polishes. Lady behind the counter was ringing up a customer, so did not acknowledge me- no worries, as i knew she was busy. But then the lady decided to shout out to the young girl working, "Go tell that one that we close in two minutes!"The girl then comes over and politely repeats what the lady shouted. Before the girl could even finish her sentence, the lady yelled at me. "Now we close in ONE minute!" Then she proceeded to VERY loud tell the girl in training, "I HATE when they do that! You know, walk in at the last minute! This is why I hate closing! They always do this!"She then shouted again, "ONE MINUTE!"She went back to loudy griping about always being scheduled to close when she has things to do, and how she never gets out on time, etc.This is NOT good customer service. Customers should never feel rushed or have to listen to discontented employees complain about doing their job. Her loudness and rudeness made me just turn around and leave the store (her watch must have been off as well, as I left the store and was back in my car BEFORE 5pm). That woman's attitude and behavior lost this Sallys a $50+ sale today.Also, that type of attitude makes for poor store morale, as well.I do not plan to revisit this location again.
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August 2020 by Nan Grover
Had some great bargains today.
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July 2020 by Ales Mer
Parking on a Saturday was a breeze. Staff was very friendly and helpful.
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July 2020 by Alexandra Barresi
I wanted to get bleach there and they acted like they knew what I needed for my hair so I used what they had sold me and lost all of my hair thanks to the lady who gave me the wrong stuff for my hair would not recommend if your trying to lighten your hair they are terrible with advice and didn’t even offer any discounts for something to help my hair with the brunt ends worst service ever
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May 2020 by Marion McCarthy
I’ve never Had a bad experience in the store. Everyone is very friendly and helpful
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February 2020 by Trina A
Horrible customer service. Very rude staff. Not very helpful. Kept watching my daughter the entire time she was in the store. Will never have my business again.
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January 2020 by Erika Willcox
Nice clean store with alot of options. That's about the only good thing about this place. I was in today 1/23/20 and grabbed some shampoo and conditioner that was on sale, BOGO. And as I was standing there with them in my had, looking at other products and a woman came over and told me 'who ever put out the sale signs didn't know what they where doing and those are not on sale, they're full price'. Although it was not my mistake and 100% an error on their side they did nothing to accommodate me, not even offer 10% off. Nothing. Worst customer service ever.
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October 2019 by Loulee O
Always find great pricing at Sally's. Super friendly, very patient and knowledgeable.
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October 2019 by Luana Senos
Love this place. Best customer service ever apart from the great prices we already know Sally Beauty has! Just got out of the store and had such a nice experience with the high positive energy from the professional that was in charge (sep 26th at 5:50pm) that I feel more beautiful than I entered already. Thumbs up
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August 2019 by bo veste
Have every and anything you need. Staff is very helpful and pleasant.
