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February 2024 by denecia westbrook
Carolyn Alonso was AMAZING!!! She came and did the inspection of my home no complaints on my end!!! But overall Rossman Realty is great company to rent from. They are very effective and really care about their tenants.
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February 2024 by Bob westlake
Lisa King managed my property in Florida for many years. She was always ready to help and deal with everything that arose. Due to retirement I sold the house last summer and she is still helping me with the bits that crop up. I unhesitatingly recommend her and Rossman. Many companies are helpful now and again, in the early days but Lisa and the team were on the ball year after year after year. Thankyou Lisa and Rossman.
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January 2024 by Yanira Ramirez
Come on Martines
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January 2024 by Chad Newell
Mariannes the best! Thank you for the smooth move ?
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January 2024 by RayB
I have worked with Loretta for quite a few years. She has always been informative, assertive and I trust her opinions and or suggestions when situations arise.
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January 2024 by Lari Alfonso ruenes
Very good attention and I am very pleased with your service
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January 2024 by kevin keeley
Having my previous management company selling to Rossman was a change for me and always the fear of the unknown. I want to thank Rossman for having Loretta Gooding handling all of my concerns and I don't want anyone but Loretta handling mine and my families properties. Very pleased with her work keeping me informed on all issues. Thank you!!!!!
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January 2024 by James Magnus
We have 9 rental units, Rossman Realty handels them all. Great company, great reporting, wonderful people. I highly recommend them.Jim
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January 2024 by Maksim Meci
Go to response time
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January 2024 by Regina Laubscher
I have had Rossman Realty since I bought my condo in 2015 and they have taken care of my seasonal rentals beautifully and professionally. My Agent is Lisa King and she has gone above and beyond in helping repairs being made which includes meeting them so she can supervise the repair work. I also want to mention Andrea in the accounting department who is always on top everything and more than willing to help me. I am not sure where the negative reviews come from, but please know I have had the highest regard for the Rossman Team that has treated me with professional, caring and pleasant services.
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January 2024 by Paul Cruz
Horrible experience with this company. Today, 01-04-2024 I rented a single family home from Rossman thinking I was going to be in goodhands. Boy was I wrong. 3/4 of the windows dont open (fire and safety issue). Several window locks were broken along with the lock to the main sliding glass door (security issue). One would think a reasonable and sensible property manager would say (I apologize for the inconvenience let's fix that rightaway or give funds back). But that was far from the response I received. When I told the property manager that It was a fire hazard not having functioning windows as a means of egress that in my children's rooms in case of a fire. She responded back with "have them go out the back-door" it took everything I had to not tell her what I thought of her and her selfish response.It boils down to a safety and security issue. They had me sign, took my deposit and first month =$4400 and gave me the middle finger. Happy New Year! 2024Paul Cruz
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January 2024 by jk sprint1
Professional, seasoned, well run mgmt company.
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October 2023 by Bob B
This is a nickel and dime rip off property manager . Check out the BBB as well. My son recently vacated his studio apartment in Cape Coral . The property sustained water damage during hurricane Ian. My sons unit had about a foot of water and mud in it which he cleaned out . The other 3 tenants moved out and my son remained paying full rent on this less than acceptable property always on time . They finally came in around last Nov , Dec and cut out about a foot of sheet rock throughout the apartment . As of his departure that had still not been fixed nor a non working stove . He recently received on a portion of his deposit back on this dump. The reasons cited for approximately $400 held was to remove duct tape he had to place around various places in the apartment to keep ants out . There was also a bed frame I think that he should have taken out to trash but didn’t . Four Hundred dollars ? Give me a break. Additionally they cited $100 cleaning fee ? It may be that a relative of management actually may contract for these clean up , however not 100% sure at this time .This apartment was yet to have repairs fully completed so why are they cleaning this at this time . I will file with the BBB and potentially additional avenues if any health issues show up from living here for 12 months. There were few if no other rentals available after the storm so he basically was stuck there albeit somewhat habitable . Every review I have read is similar nickel and dime charges for less than adequate living conditions . I would never rent a property managed by this company . If I was an owner and not looking to rip people off I would distance myself as well unless you really need a few hundred bucks here and there . Will post some photos upon receipt of this place and condition.. keep in mind he had to clean this , they sent no one .
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July 2023 by Robert B
Hello,I would like to make a big compliment on Rossman Realty Group. I was and I am treated wonderfully. The Property Mgr ********************************** is very kind, very helpful. Everyone else is, including agents ********************* and *****************************.. I'm sorry but I totally disagree as tenant with the previous reviews since my experience is absolutely different with them.
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June 2023 by Laura Borgersen
Terrible. The rental agent Fran never calls back. Left her a few messages. No call back or text.
