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October 2023 by Tomas Sanchez
Today was different than last week. “I came with my mother in law (84) years old with Alzheimer's And dementia, we waited almost two hours. Then someone came out to explain they couldn’t take her because they were begin on appointments. So we rescheduled for today. Thanks for people like Janessa, because they walk the extra mile. They set a point between before and after. My mother in love was relax and happy. God bless Janessa and her manager because she reflex great skills and outstanding performance. Thanks again Janessa.
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October 2023 by Al Bque
THIS PLACE SUCKS !Made an appointment and waited over two hours after my scheduled appointment time.... IT SHOULD NOT even be in Business..... Who the Hell do they think they are ? GREEDY CORPORATE IS MAKING MILLIONS AND THEY WON'T HIRE MUCH NEEDED HELP to serve the public.They book twice as many appointments then they can handle and it's outright LUDICROUS and Disrespectful! BBB is on Notice......STAY CLEAR OF THIS ORGANIZATION
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September 2023 by Diane Loretta
No stars for you!!! but unfortunately google wants to give you one! Worst experience waiting. Sitting in 600sq ft room . With the thermostat set to 77 with over 20 body’s in this room. Who runs this show why are you always behind??? Stop screwing around in the back and start getting your work done. Sincerely a pissed of person.
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September 2023 by Cplv DJDC
The blond lady working today was sooooo mean!!! Send that woman to customer service class ASAP! No empathy at all
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June 2023 by Google user
An hour wait after fasting for 8 hours when I have a scheduled appt is ridiculous. The staff was also rude to some poor woman whose daughter has been waiting for an hour. Will definitely go to another Quest location next time.
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June 2023 by Erin C
An hour wait after fasting for 8 hours when I have a scheduled appt is ridiculous. The staff was also rude to some poor woman whose daughter has been waiting for an hour. Will definitely go to another Quest location next time.
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April 2023 by Peggy Stamper
Scheduled appointment online and filled out insurance information, too. On the day of my appointment I was in and out within 10 minutes. Professional space and service was done with care.
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March 2023 by Natasha Chernavska
In this place walkins are treated before people with appointments who have also registered before those walking. Just walk in and you'll be served. I feel foolish for waiting for 2 weeks to get my lab work done because there were literally no spots available before noon. I should have just walked in. Silly me.
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January 2023 by Eleanor
Unreliable. Scheduled an appointment by phone for 1/16. Called and told me it would be cancelled because of the holiday, even though their automated system allowed me to select that date. Then made a new appointment for 1/19. Tried to call back and reschedule due to sickness, and was told my confirmation code was invalid. Went to the website to make yet another new appointment to replace that one, only to discover that this location is closed 1/19-1/22, which is why my confirmation code was not working. Again, this system allowed me to make an appointment on a day that was not available. Ridiculous.
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September 2022 by Sarah
I am very bad with needles/giving blood I almost always pass out. Beatriz helped me and made feel so comfortable. She is wonderful!!
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September 2022 by Melanie Kronenberger
I make appointments at this location. I'm always in and then right back out. The poor reviews on here is not fear to this location. The website is a mess. However, the staff can not help that. Be kind people.
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September 2022 by Mike F.
I'm not sure why am forced to give this place even one star. It deserves negative stars. The staff here are rude and completely ignorant to their jobs. This location no longer except walk-in's I do not recommend using this location ever
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May 2022 by Kathy L.
Horrible customer service. All customers waiting are angry and staff just does not care. Please go elsewhere until changes are made.
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December 2021 by Vincent Giorgi
This Office took my appointment confirmed it, and then reminded me about it via text message. When I arrived for my appointment at 6:45 AM I was greeted by a sign that said that the office is no longer open and that I need to set up an appointment at their other Cape Coral location. Of course the other location has no appointments available for weeks. I need these test results from my doctor appointments. Very unprofessional. All they needed to do was tell me that they were closing and I could have rescheduled. Just cost me time at work and I have to try to go there again tomorrow
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October 2021 by Damaso M.
Name: Damaso Maresma. They have an excellent service, always ready to help the patient and with appointments available unlike other centers where an appointment is needed. Thank you
