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February 2024 by K C
I am very happy with how I was treated in a very professional and timely manner and infact John went out of his way to find a 6.7 duct pipe for my 6.7 to get me back up and going he went above and beyond to make sure that I got the part as needed and even called me back letting me know he did more research and found the part I needed I will be useing this location from now on thank you O'Reilly auto parts team I was treated like family....thank you John for going above and beyond...From : Kenny
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January 2024 by Giovanni Bravo
It was excellent ✌️
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January 2024 by Fish Fear Me Thats Why I Can't Catch'em
Experience was pleasant however the price of wiper blades or I guess everything is ridiculous.
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December 2023 by Jeannie Cordero
Picked up an order at the Fort Myers store that included Coolant, bc this store didn't have all I needed. The F.M. store gave me 50/50 Coolant instead of concentrated.. instead of going bk to Ft.Myers..I came here to exchange the Coolant. The store Mgr refused to exchange it-told me he couldn't bc ea. Store has its own inventory. I drove bk to Ft.Myers.....the store salesman there told me I could've exchanged it in cape & saved myself the toll ?... can't mk this sh up!!
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November 2023 by Michelle Czerwinski
I went today for windshield wipers and a steering wheel cover. when i talked to the guy who worked there if he could help me put the wind shield wipers he flat out said no it was raining. would not even help me put on steering wheel cover. the only reason i bought the steering wheel cover is because oreilleys is the only one that has this and ive used the same one for four years. eventually the guy told me he didnt have the wipers i wanted. i bought my wipers next door at autozone and they happily put on my wipers in the rain and helped me put on my steering wheel cover.
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September 2023 by Alex
O'Reilly is the friendliest of the autoparts stores... it's a good place to go if you don't know what you are doing...
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August 2023 by Evan B.
these guys are the real deal. extremely knowledgeable and helpful. I like Advanced Auto , but these guys are a cut above. I am taking my business to O'Reillys Auto Parts from now on.
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June 2023 by Tyler Scruggs
This review is based on the customer service, not the actual store.The bald guy that was chewing gum at the register was extremely rude or oblivious to his surroundings. I've been to OReillys around the US, and this takes the cake for the worst customer service ever. I ordered online for ease of pickup to stop by between appointments, and I ended up standing behind someone for 20 minutes watching this guy smack on his gum when the store was completely dead one car in the parking lot. Even the customer that he was helping said help the people behind have been waiting, and he said, "They can wait." The best part is when I'm being helped, he doesn't know how to ring up an online order and questions whether I paid after I tell him what I ordered along with the paid receipt multiple times.I'll be driving out of my way to other OReillys to avoid that nightmare again. I get someone not understanding how to ring something up, but how the whole situation was handled is crazy.
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June 2023 by Bryan Lemoine
good reliable place, most of the time parts are in stock and they can usually get special orders fairly quick, I use their house brand synthetic oils for all our personal and company vehicles, and best of all most times I go in the guy behind the counter actually knows about cars.
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June 2023 by Paul Jewell
Fabulous staff. My always go-to for parts and advise.
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January 2023 by George K.
So coming to SW Florida from Cold wet NJ we had snow blade windshield wipers on both our vehicles. Went to OReillys on Del Prado in Cape Coral and was educated on the effects Floridas heat has on rubber wiper blades from the counter salesman . I went home and attempted to install them myself as I have previously!! After struggling for over an hour I returned to the parts store to ask for removal instructions rather than a lengthy explanation the salesman removed the old parts and installed the new blades at no charge. Did a great job and thanked me for coming back.. they have become my new auto parts supplier
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October 2022 by Steve Holowell
Service was very good and they went out of there way to find the parts that I was looking for.
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October 2022 by Travis And Danielle Richardson
The employees are always so helpful and informative
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October 2022 by Kim Curry
OMG,Single ladies, anyone in Cape Coral.. YES, YES YES!!My 2019 Kia Optima EX, (FX - special edition with all the bells & whistles), was in need of a new battery. We managed to get a jump start from our great neighbor, Derrick. He had good cables & a V-8 truck!It started in no time AND he recommended O'Reilly's Auto Parts, which is all of 5 minutes from here, AND right next door to Auto Zone! (As 2 women, we were not sure where to take it). Keep in mind that AAA was on the way - in an hour & 50 min. They, AAA, offered to bring & install a new battery for $201.99. My girl called O'Reilly's & they agreed immediately to match that price, saving us over $35! Michael was GREAT!! He installed the new battery in less than 7 minutes - PLEASE, single ladies, or NEONE IN CAPE CORAL, TRUST THEM. TAKE YOUR VEHICLE THERE & ask for Michael. I can't be more grateful. Thank you O'Reilly's & Michael for an amazing customer service. You have a customer for life!!
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September 2022 by Jenn S
They never answer the phone, say they order parts and tell you when they will be in. You arrive and guess what they have no clue what you are talking about. Tell them who you ordered them from, they find the order but cannot locate the parts. Re-order them wait and you may get none or two. None of the employees except one know what they are doing. It's sad to see how far down hill this store has gone.
