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April 2024 by Out Standing in a field
These guys are great. Like any parts store, they have parts. What makes a difference is the staff. I have never had a bad experience and they tend to offer assistance when troubleshooting a problem. You can get parts cheaper on line, and when it fails no one will be there to assist. I have come back with parts that failed and they gave me no hassle. Highly recommended.
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January 2024 by LaDonna VanArsdall
Really nice people who are will to help you with you needs
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January 2024 by Benjamin Broxterman
Use this Napa through my work..always prompt helpful and never have had an issue.
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December 2023 by Sunroom Views
The girls upfront were helpful & awesome!!
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November 2023 by Trent Jones
No code reader
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November 2023 by Alexei Kotikov
very poor service.Sold with lifetime warranty and then not replaced
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August 2023 by Lena Alcorta
Called had what I needed. Website says opentill 4 I get there at1:15pm they're closed. Needless to say, I'm from out of town and have to go searching elsewhere. Thank you Napa for wSting my time on 100 degrees weather
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July 2023 by Google user
Called had what I needed. Website says opentill 4 I get there at1:15pm they're closed. Needless to say, I'm from out of town and have to go searching elsewhere. Thank you Napa for wSting my time on 100 degrees weather
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June 2023 by Daniel Forte Landscaping
Brilliant
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August 2022 by Mike Sheppard
Great store for parts they can anything.Staff is professional and friendly.
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July 2022 by Todd Carlson
Great staff and always has the parts I need.
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April 2022 by Treadnot53 Brown
Great customer service and exceptional knowledge.
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February 2022 by Rick Ecklun
On January 28,2022 I came into the NAPA auto location at 1220 Viscaya Parkway in Cape Coral Florida. I purchased new calipers for my truck along with brake fluid, brake lubricant, and two wheel seals.The salesperson was employee #7882 as listed on my receipt, his name was John. When he pulled the parts and placed them on the counter I said these seals do not look like the old ones, can you see if your screen shows another seal for my truck. Without even checking, his response was "this is the correct seal for your truck". I made the purchase assuming maybe I was wrong.As it turns out I was not wrong, the seal he sold me was substantially smaller than what I needed, not even close. I purchased the correct seals at Auto Zone, they had no problem pulling up the correct seal in their system.When coming back in on 2/2/22 to bring the caliper cores back for a refund and the incorrect seals, John said "you did not need the seals?" I said "you sold me the wrong seals without even double checking as I asked". I brought in and showed him the correct seal next to his seal on the counter, he said nothing. I said you cost me an extra trip to Auto Zone wasting my time instead of getting the job done, again he said nothing.After getting the core refund and before leaving I stated, "no apology, no nothing from you, glad you never worked for me, I certainly will not be back".Had another incident at this store over a year ago. There are many NAPA stores to buy parts at, MAYBE THINK TWICE BEFORE GOING TO THIS LOCATION, I FOR SURE WILL NOT BE BACK.
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January 2022 by Philip A. G.
Charged me $100 more on a $100 part that I should have gotten apparently from up the street at another parts House, extremely piss poor arrogant attitude by the same guy with hair plugs, extremely piss poor experience I've ever had in a parts house
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September 2021 by Felix Yoel Iznaga Arroyo
Bad service, I bought a battery less than a year ago and it was damaged, and they don't want to change the battery because I don't have the receipt! I'm sure other companies will treat me better !! NAPA NEVER BUY ANYTHING WITH YOU AGAIN !!!
