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February 2024 by Amarily Medina
Excellent Customer Service 10/10I recommend this store to Friends and Family.
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January 2024 by Evan Bailey
Awful service and the refund I was promised wasn't even given. I'm stuck with a messed-up phone and no money.
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January 2024 by Agostinho Teotonio Gonçalves
The attention leaves a lot to say...
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January 2024 by G
I’ve been calling for days to find out if they have an iPhone 15 pro and never get an answer. I went there today and asked if they had a phone customers can call on and she said the phone had been broken since hurricane Ian (9/28/2022) and they haven’t fixed it yet. Really??? And they had no IPhone 15’s. Pathetic
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December 2023 by gette
I’ve been calling for days to find out if they have an iPhone 15 pro and never get an answer. I went there today and asked if they had a phone customers can call on and she said the phone had been broken since hurricane Ian (9/28/2022) and they haven’t fixed it yet. Really??? And they had no IPhone 15’s. Pathetic
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December 2023 by Adela Morales
Excellent customer serviceBlanka helped me a lot, she was very patient with me, thank you.
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November 2023 by Michael Carabeo-Solis (Mikey)
The young woman in this store didn't know what she was doing
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October 2023 by King2Times93
So I’ve never had issues ever with metro. But today I go to pay a bill along with four other men at 2:42pm seeing they close at 4pm i got there at around 2:20pm I rushed over really quick. I noticed a issue when I go to open the door and it’s locked. No signs nothing lights All on. Then as I’m calling the store all of the sudden I look up and some random women is walking from the back and the cashier is standing behind the register now which is strange seeing me and four others weren’t noticed or anything? Store is locked during business hours with no signs saying break or anything with a non employee inside? When I came in and said hi nicely wasn’t upset or mean the random lady that was in the locked store ran out and disappeared either into a car or tan around the back. Very strange. She didn’t even apologize for locking and ignoring the customers standing outside seeing she had no reason to close a hour before closing. Ill be taking my business to the metro down the road since they don’t pull this.
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September 2023 by Donna Myers
Excellent Customer Service.Polite and helpful Lady
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September 2023 by lynda latessa
I have had metro as my cell for 21+ years. They are reasonable in cost, the best in service and so much to choose from in plans and phones.
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April 2023 by Google user
I will be complaining to the BBB next, i went in to add a new line to my account. The lady that help me looked at me and spoke English then when i asked her if she had a phone in stock she told me no, then i asked in Spanish then she told me she only had what's on the counter. I then asked what do i need to do to get the phone. I offered to call other stores, and once i said that she pulled it out if the back. Her name maidiet, smaller short blonde hair woman. 1st the promotion on the phone stands are expired! the worker told me later at time the of helping me. 2nd she charged my card 160 and didn't give me a receipt for the phone or what i just purchased. 3rd before leaving i checked my metro app and new services were added to the phone that i didn't ask for like calling to Mexico and Canada. 4th told me the case comes included but I'm pretty sure she charged me for it. 5th when i showered her my phone and the my metro app she couldn't explain it to me that why is my bill due again on the 21
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April 2023 by Madalynn Perez
I will be complaining to the BBB next, i went in to add a new line to my account. The lady that help me looked at me and spoke English then when i asked her if she had a phone in stock she told me no, then i asked in Spanish then she told me she only had what's on the counter. I then asked what do i need to do to get the phone. I offered to call other stores, and once i said that she pulled it out if the back.Her name maidiet, smaller short blonde hair woman.1st the promotion on the phone stands are expired! the worker told me later at time the of helping me. 2nd she charged my card 160 and didn't give me a receipt for the phone or what i just purchased. 3rd before leaving i checked my metro app and new services were added to the phone that i didn't ask for like calling to Mexico and Canada. 4th told me the case comes included but I'm pretty sure she charged me for it. 5th when i showered her my phone and the my metro app she couldn't explain it to me that why is my bill due again on the 21
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February 2023 by MOHAMMED RAHMAN
Whenever I came this store at evening after 5 they are closed. But they supposed to at 7.
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November 2022 by Jonathan Harriette
I'm here since 8:50am and it's closed and it's 9:35am and they haven't opened
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August 2022 by Janet Corn
Blanca she has excellent customer service. She is very helpful.I recommend this Store to Family and friends 10/10
