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February 2024 by Michelle V.
Stay away from this place. They are scam artists. Charged me a screen protector that I never got. Walked out and looked at my phone and I did not receive what I paid for. On top of not receiving it I was charged a Ridiculous price. I would stay clear of this store. Sale persons rude the entire time. Bad service!
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February 2024 by Gary Honas
Well dang I'm seeing alotta bad reviews here and about Paul...personally I thought he was super helpful in helping me get a phone for my uncle in the hospital, yes he set it up for me as well, I used it as soon as I got out to the car and had no problem ..hopefully that stays the case cuz my uncle won't be able to do much with it being bed ridden, but thank you for all your help Paul A+ service....
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April 2023 by Jennifer Parramore
Arrived to the store at 10:20 on a Sunday. Door was locked even though the store is supposed to open at 10:00. Employee arrived close to 10:30, went inside and locked the door even though we were obviously waiting. We left and will never go to this location again.
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April 2023 by Alejandro Leyva
Good service, a little rush, bilingual
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December 2022 by Fabiola Lopez
I want to warn you all to check your metropcs account when you buy a phone here. I bought a phone here and I saw there was a monthly device insurance that I never authorized. I never signed for it and they did not tell me about it when I bought the phone. I already called Metro to fix the issue.
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August 2022 by Mckenzie Narber
Paul doesn't know how to set up phones. Avoid this location because they will make you come out of your way 3-4 times and still not fix the issue!!! My phone has NEVER worked properly from this location. He acts like a coke head.
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June 2022 by Elizabeth MacDonald
Great staff, great service
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January 2022 by Jeannie M.
I was at the Metro-PCS store located at 3046 Del Prado Blvd S. Cathy helped me not only get a new phone, but transfer all of my data (pictures, text messages, etc.) to my new one. I had no idea what I was doing, and she was so kind, patient, professional and helpful. Thank you, Cathy!! :)
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January 2022 by Nicole Mohawk
New phone, in & out within 15 minutes.
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November 2021 by Jesse F.
Phone service in the U.S. is terrible. I go to some places where other people on the car ride have service but I don't because this service is completely awful. More cell towers would be nice or to have better cell towers like the company who owns Metro (T-Mobile). T-Mobile from what I have experienced with it had WAY better service and I don't get how. T-Mobile owns Metro and somehow they mess up the 5G service having it be WORSE than the Verizon 4G LTE services. Once I make enough money I will be switching to Verizon. The only good thing about Metro is it being cheap... that's about it.
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September 2021 by Diana Cohen
Person was not very helpful. Was confusing when answering questions.
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September 2021 by me me
The people at this location will help you out more than any other location are the only ones that could do what I needed and they were willing to order the phones I wanted everybody else just wanted to sell me the phones in the store highly recommend any dealings you need to do in-person go to this store
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March 2021 by Magally Rodriguez
The attention is really good, they help you a lot
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March 2021 by elizabeth
Paul was my salesman. Excellent service. Took very good care of me. I had to return my phone due to dropped calls. Unfortunately replacement not much better, but five stars to the staff at the store and Paul my sales person. I am elderly and appreciate the excellent help I got from him in every part of the journey.
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January 2021 by VR Trendy Beauty and
Too much clients and only one representative. Long time to wait
