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November 2023 by Laura Owens
Small office, polite and professional staff.
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May 2023 by Zito
Amazing place. Friendly staff. Have not try Mortgage yet. This place is what real Banking is supposed to be.
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July 2022 by Madeline Reyes
Helpful pleasant a big deference from my previous bank.
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May 2022 by Cliff Block
Very friendly informative and extremely helpfulReminds me how banking use to beAll employees I have dealt with were a pleasure to work withMy wife and I highly recommend this Cape Coral branch of LMCU!!
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April 2022 by Maria Ortiz
Very horrible experience working with Brian to obtain a mortgage. It is very difficult to get in contact with Brian and nothing was done in a timely fashion. Unfortunately we had go with another bank who was more professional. Brian repeatedly asked for additional information that was already provided which significantly delayed the process. Be cautious, this is a enticing bank to work with but I hope you can learn from my poor experience.
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April 2022 by Carol Gholson
Because small personalized banking is going by the wayside, this was a refreshing change, especially with Keyna as representatives of the bank having just closed an account with a bank that had been bought out twice I'm here to tell you it's nice when people walk in the door and they know your name and they are wanting to do business with you. I love this bank and will stay with them.
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May 2021 by Kelly Reilly
Go in the credit union. They’re great people and very helpful. This branch of LMCU was just getting started when all the previous reviewers complained.
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May 2021 by Andrew LaDuke
Horrible place for a mortgage. Brian was very difficult to reach. Don't waste your time.
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May 2021 by Amniel Naranjo
Love having Lake Michigan credit union so close to home.
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April 2021 by Paula Rousseau
Don't Waste your time getting a Mortgage in this Cape Coral office, we had Brian as a loan officer it was a disaster. He had our info before June 10th There were time he didn't even bother opening emails from me and then request the same things so I would just forward the original email to make a point still didn't work among other things. Well we never close on July 30, 2020
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April 2021 by Allen Glenn (FMSU)
I started my Construction to Permanent loan process back in April 2020 and was pre-approved back on April 16th. Now, 4 MONTHS LATER, still not approved because of the incompetence of this branch. Either the Underwriter, or Cheryl or Brian....but none of them are on the same page with each other. I have immediately sent every item of requested information to them after every request....many times being asked for the same information over and over, and when I send the information, they wait 2 weeks to send it to the underwriter and today Brian said he was still waiting for a Verification of Mortgage from another bank before he could send it back to the underwriter again, however the lender sent this info 2 days prior, I was copied on it and they didn't even know it or acknowledge their over site. I asked to speak to their Management, completely ignored. Asked for a final decision on the approval, completely ignored. Asked about a lower interest rate since its been 4 months and rates have come down, completely ignored! I own several properties and have closed on many loans and this experience by FAR has been the worst I've ever gone through. They tried to blame COVID and other things...asking me a series of new questions each and every time they come back. Playing games with me....Its been a Terrible experience!!!