-
March 2024 by Pilar Owen
Very caring with my girl Luna . Thank you Vicki, we love you. I will miss seeing you and Mary.
-
July 2023 by Carlos Rivera
Lady is great. I went called in at the last minute and she helped me out and got me in the next day. I like her and the no she does. Thank you Gigi.
-
March 2023 by Meg Derrick
Snowbirds, taking yorkies to Gigis since 2008. Professional, clean, responsive team of employees. Mary is exceptional at her craft. If you ask her opinion, trust her, she knows how to show off your pup’s best assets.
-
December 2022 by Maggie H.
I have used Mary at Gigi's for 2 years. I really like it when my dogs are HAPPY to go into an establishment; and my dogs are happy at Gigi's. It tells me they are well treated there. I leave instructions that are always carried out, and I am never disappointed. My biggest "thing" is that they feel comfortable and safe there. My Morkie really pulls on the leash to get inside, he's that excited to go in.
-
December 2022 by Rene Castellanos
Mary is the best! Always a pleasure taking my dog there.
-
November 2022 by Robert Barrett
I have been going here for 5 yrs and felt very comfortable with bringing my dog here and always did a great job.However the last grooming that I had there with my dog was early September of this year and was scheduled for Oct at the end of month was her availability due to the Hurricane I had a time written on my calendar as I wrote it while on the phone with her so my time and her were different therefore I was an hour late but I never got a call to see if I was coming. So for 5 yrs I never just not showed up for my appointment so I called and left a message on the machine and the next day she called me back. I was a little upset that I didn’t get a call on my scheduled day, I called another place and took my dog there. I called yesterday to see if I could schedule an appointment for Dec and never received a call back regarding my message so today I was out so I figured that I would stop in to make an appointment and she said NO that my dog is getting to hard to do. So I’m the big picture my October appointment she probably didn’t call me to see if I was coming because she didn’t want to do my dog and didn’t return my call for the same reason. What happen to customer service? After 5 yrs I guess I was wrong about her after all! It’s quite sad. She should have just been upfront and honest but I guess that’s how this world is anymore!
-
June 2022 by Linda Michalski
If you want your fur baby groomed to perfection, Gigi's Pet Spa is the place to go. Mary the owner is fabulous! I have 3 fur babies. Look like show pups.Thanks Mary,Ozzie, Bella & Candy ????❤
-
December 2021 by Susan Nickel-Gregory
Flynn always comes home so happy and handsome ?
-
December 2021 by Kathleen Pignato
Very good vibes from everyone here. I walked in a stranger with no appt, while Mary was grooming a sweet pup, and she stopped and answered my questions kindly. Then I stopped next door to the Enrichment Center, where Ryan and Crystle interrupted their lunch to answer my questions. Ryan scheduled an evaluation of my puppies, which was very sweet, and we're excited to start private training soon.
-
December 2021 by Alan Daly
Always great serviceUsually ready ahead of time
-
November 2021 by Mary Vuncannon
We used Gigi’s for 3.5 years and had appointments every 6 weeks. They did okay…..I would never say wonderful but okay. We had one stressful week and yes our fault we missed an appointment. Gigi’s said we have to pay for full appointment ($110 for 2 dogs) before we could reschedule. I could understand a missed appointment fee but full price…..we have moved elsewhere. I think we are going to like the new place much better anyway!!! Gigi’s staff has never been friendly and the new place is super friendly!
-
July 2021 by CHRISTINE HENSON
Great people! Take excellent care of my shih-tzu Lily!
-
May 2021 by Amy
GiGi's is the best!! Amy, Mary, Connie, and Vicki truly love your fur-babies, and treat them like family. A lot of the negative reviews seem to stem from people with dogs that are dangerous to do, and/or can't be done. It is unfair to judge them for not wanting to do a dog that can not be finished safely.
-
April 2021 by Jacob Trujillo
Bring your dog here if you want them to come home wet, anxious, and butchered, and for you to be upcharged because they didn't expect the dog to be big even though you described the dogs weight and size.
-
April 2021 by Debby Alexander
I had followed a groomer I loved to GiGi a number a years ago. I continued there after my favorite groomer left. We lost a pet and resecued a puppy mill breeder dog and have continuing going there. This year the owner did our very anxious precious special needs dog. When I pick her up face was not finished and I had received a message that she couldn't finisher her. When I paid I said needed an appointment in 6 weeks. The groomer said Mary will call you. I called 2 x to schedule appointments and did not receive any return calls. I have been a customer there for over 5 or 6 year and not to return call to totally unprofessional. I could understand a new customer, but would have appreciated a courtesy call. This is very unprofessional.
