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December 2023 by Keifer Bowser
I had an issue using online came in to seek help and Mr. Scudder assisted me and resolved the issue with ease super helpful professional and polite glad I chose this bank.
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September 2023 by Brasspineapple Productions LLC
?? ??✅
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May 2023 by Orlando Navas
Never had a problem yet,had acct. One Year.,
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December 2022 by Brandon Wood
Worst mobil app and online banking ever. Mobile deposits rarely ever work, very low limits on how much I can transfer in or out. Zelle will not work in or out. Customer service reps are unable to help and unable to escalate to anyone that can resolve. Only able to bank if one visits the branch, which is usually not possible as I travel. I have had to resort to a back up acct. Which is unacceptable. Shopping for another bank now. To bad they are unresponsive to the customer.
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November 2022 by Kasey Woolsey
Very helpful you can get mixed bills and it is a better ATM than the usual ones out there
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August 2022 by Mark Bohana
Bank gets two stars for adequate parking. Quit bank six months ago, mainly since checks to local companies take 2 weeks . Note software for bank is also the absolute worst. All I want from them is to take me off their list, constantly reminded to pay merchants. How many times do I have to tell them to leave me alone.
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April 2022 by Gabriel Murphy
Disgraceful "customer care" as noted by several others who have left reviews here as well.
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April 2022 by Kathleen Rappa
I just want to say what a pleasure it is to do busyhere .All my needs are met and any help I need Veronica isalways smiling and willing to help solve my issues ?Steve is also on top of things with whatever you need.Thank you all .
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February 2022 by Cindy Hicks
I’ve never had any issues with Fifth Third before but why is the ATM at the Del Prado bank in the same lane as a teller? I had to wait 15 minutes to access it because the people ahead of me were waiting for a teller. I’m not sure the reasoning behind this but seems like poor planning.
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October 2021 by wayne kass
Opened an account and bank(Mr scudder) made a mess of everything. not my phone number attached to account. First messEven though he had my DL in front of him he messed up my address too. My checks and bank card are going to someone else. Second mess and that is a big one. Bank is essentially giving my money away to strangers
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September 2021 by John Allen
"TERRIBLE BANK OVERALL".This is the 2nd bank 5th 3rd I have went to and the people are beyond rude. I deal with a lot of banks and if I am not a member of the bank there is usually a fee to cash a check. 99% of the time the fee has a cap. Not at 5th 3rd.They charge 2% with no cap to cash a check written at their bank. Absurd. I would never deal with this bank.The cashier tells me it will be $39 to cash a check.. When I declined she made a smug have a nice day comment when I turn my back walking out the door.
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November 2020 by Brittany Mellinger
Veronica answered right away when I called for assistance with my early access account and was SUPER nice and helpful! Very knowledgeable about account types and details!
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November 2020 by Jimmy Depetris
After being with this bank for years with millions invested they just drop their interest rate without your knowledge. Then after they adjusted it come back and pay you way less. Then to buy a small stock charge ME $$350 to buy it $$$350 to sell it but prices were NOT GIVEN UP FRONT! Have called in a complaint lets see how its handled ready to MOVE ON SO UPSET!!!!
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November 2020 by Catherine Carie
Nice tellers. Quick service
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October 2019 by melissa matherson
Worst website, cant get anything done. Always issues.
