-
November 2023 by Ace && Keys
If I could give them 0 stars, I most definitely would. After working 14 hours I showed up to the location to retrieve an online order I placed hours prior . They had no idea about online orders and could only tell me “I don’t know” with blank faces as if I were to present them knowledge on their store. Steven (Cashier) finally decided to call their manager who only advised him to tell me to cancel the order . After I showed him there was no option to and I had already been charged and my coupons where also used he stated that it would cancel on its own overnight and give me my money and coupons back which are only valid on saturdays. After 40 minutes of waiting for him to figure it out I requested cooperates number and he made up a number and wrote it on a sticky note. Thankfully I called on the way out to find it was a non existent number . I walked back in and took his name and found cooperates number myself . All while my kids were waiting . I spent over an hour on the phone speaking with cooperate. I’m exhausted and will be reporting them to the BBB . If you plan on shopping here think twice I’m sure the other locations have way better service .
-
November 2023 by Alexis Overstreet
Honestly, refuse to buy anything here bc the employees are so useless and rude. I asked how much an item that wasn’t priced was and was told “I don’t know you have to cash it out at the front”. Who buys something without knowing the price? I told him the ones I wanted didn’t have a sticker and he goes “Well then I have to take it off the shelf you can’t buy it.” It’s like he was actively trying to get me Not to buy anything. I won’t be spending money anywhere that so clearly doesn’t value the customers that keep you in business.
-
November 2023 by Laura Owens
Lots of fall/harvest sales today. Clearing out summer outdoor things. Lots of 50% off/BOGO. Limited staffing, self checkout.
-
September 2023 by Mister J
The manager I think his name started with an "M" made some remarks as I was leaving the store sun Sept 10 , I wanted to walk back in and put the Beta male back in its place but I chose non violence. I could hear him making comments about not wanting to exchange $10 in quarters (only let me exchange $2) because I wasn't a business owner..... he makes maybe $17 an hour, what does he own enough of to make a decision ?.
-
March 2023 by Maria Little
Cashier overcharged me and felt I should be thankful she would correct. No apology was provided. Renee became defensive and insulting said even if I complaint to corporate nothing would be done about it that she would still be there the next day. I decided to let her speak. The Manager came up and seemed afraid of her employee seemed to agree with Renee saying about how useless it would be to complaint. They did not have a phone number for me to contact their district ManagerPerhaps, Renee has done this before to know that NOTHING would be done about it. If enough people spoke up about the experiences they go through people like Renee would not disrespect customers the way they are allowed to. This Woman needs Jesus in her life to find peace. I said to her I would pray for her and I will. However, it doesn't neglect the fact that she was verbally abusive and something MUST be done about it.
-
January 2023 by Adrian Rodríguez
Not a very big place but still, lots of good articles, as expected from any Dollar General. I am not from here but I would come often if I lived in the neighborhood.
-
November 2022 by Kalie Ward
Closes at 10pm, arrived at 9:49pm. Doors locked.
-
March 2022 by Bruce K.
My first Dollar General of 2022 after a few last year when I was traveling in the RV. I stopped in today because the Dollar Tree down the street didn't have a few things that I wanted and while they weren't a dollar here at the Dollar General, they were in stock. This Dollar General is like a Walmart Supercenter, only it's been reduced by 90%. They have personal care, clothing, produce, frozen foods, beverages, housewares, cleaning stuff, toys and even over-the-counter pharmacy. Stock was hit or miss with a few items not present. This could be a temporary supply chain issue. The store also needed a little bit of tidying here. [Review 16797 overall - 1521 in Florida - 310 of 2022.]
-
November 2021 by Zebulon Satrap
Once I farted in the aisle, and the store worker walked through it like it didn't even stink. Now that's dedication to your job and customer service.
-
August 2021 by Kristen
This store is right down the road from me therefore I stop there a lot. It’s always clean and organized. All of the staff is friendly except for Thomas, he has an attitude and shouldn’t be in customer service.
-
April 2021 by Sassie Sami
They are father away from me but they are identical early where the other dollar stores are not (family dollar, dollar tree) so kudos to DG I needed diapers for my baby bad!!
-
April 2021 by Jamie McClain
Great Value in prices but store needs to have a new look or renovated.
-
April 2021 by Jessica Alexander
Store was nice and clean. Well stocked with products you need
-
April 2021 by Mr. E Nigma
If they would add another checkout counter it would be a lot better. There's always such a long long line one cashier and a manager doing something in the back.
-
April 2021 by Danny Graham
One of the cleaner more organized I would say the best Dollar General in the City of Cape Coral