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March 2024 by Michael L.
This pharmacy is crap. The people that work there are incompetent, nasty and rude. Their customer service is horrible, and they are very unprofessional. I would definitely pick somewhere else to go for all your pharmacy needs.
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October 2023 by Lee Anne P.
I got there at 8:30. I did not have an appointment and was told the soonest I could get in was 1020. But the. Lady that checked me in told me to go ahead and sign up and they would get to me as soon as possible. Which was literally within the next 10 minutes both her and the nurse practitioner took great care of me and got me in and out quickly and efficiently. Thank you!!
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March 2023 by Ulan Ulan
2 hour clinic
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January 2023 by Ashley H.
Thank you John!! I noticed on his name tag he's the store manager. Super nice and very helpful! I really appreciated he took the time to help me find what I was looking for. Thank you, thank you!
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December 2022 by Deborah J.
I changed my pharmacy because of really, really, really bad service. Based on previous 5-star reviews, I chose this CVS over another which was within walking distance from my house. I was not disappointed. Even with the havoc wreaked by covid and its inundation of additional tasks, this pharmacy has developed and streamlined processes that work. They are proactive in their mission to ensure that the customers won't miss their medications. It's been six months and so far I have not had problems with multiple insurances, unnecessary copayments, filling prescriptions, and coordinating refills with doctors' offices. In these times, it is difficult to find good customer service. I am very pleased to say that this CVS branch has superseded my expectations. Hopefully they can maintain their stellar service. Kudos!
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January 2022 by Marian M.
Friendly pharmacy & punctual for drive through prescriptions. That said, always check you got the correct drugs & even look at the bottle (once I got 10 pills instead of 90 & because it's a "controlled" substance I had to wait until after the weekend for the pharmacist returned to do a "count" before getting my pills). Until proven they made a mistake, I felt they suspected ME of deception for some reason. No apology was ever offered. I've been with CVS for many years & aside from Costco, this is the best.
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January 2021 by Natalia D.
I'm so happy with the canvas that Georgie helped me make for a Christmas gift . Thank You Georgie, Thank you CVS.
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July 2020 by Schyler M.
We had been visiting Cape Coral for a few days when my daughter started having severe ear pain. I looked at clinics near our rental house and initially chose not to come here due to the reviews. We ended up coming in on July 5th anyway and I'm so glad that we did. The evening prior to our visit, I made the appointment online for 10:50 and received a confirmation email. I got a call when we were driving there at 10:35 from Leah, the nurse practitioner, telling me we could come on back when we got there. I was still a little hesitant about the appointment because of the bad reviews but I figured swimmer's ear is a simple thing, so it should be easily diagnosed and treated regardless of the prior reviews. I cannot say enough good things about Leah. She was kind, thorough, went over medications with us that my daughter had been taking to make sure what she prescribed didn't create any reactions and she took care of all of the check in process and payment so I didn't have to go wait at another counter for that after she was done with her assessment. My daughter's ears were painful to touch and she was careful and patient with her while looking in her ears. She was truly wonderful and I'm so glad we chose to come here. I can't speak for the other provider that works here but call first and see if Leah is available.
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March 2020 by Ed R.
This CVS location has ZERO customer handling skills. They do not try to help solve problems. They just say, "there's nothing we can do" with a shoulder shrug. If my insurance allowed I would take my sons scripts back to Publix where for 5 years I have never had an issue filling the same script. My 12 year old son has now been with out his medication for 2 days. Please do not use this location. I honestly can not say if it would be better at another CVS.
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March 2020 by Laurie S.
DO NOT BRING YOUR PRESCRIPTIONS HERE!!!! I have dropped off prescriptions 2 separate times and both times they lost one of my prescriptions!! About 2 months ago I dropped off 3 prescriptions and the pharmacy tech even read them to me and checked with the pharmacist that she read them right, yet when I picked them up there were only two. The denied ever having a third one then somehow a week and a half later they sent me a text saying my prescription was ready!!!! Yesterday I dropped off 5 prescriptions and only picked up 4!!! Fortunately for me they are not life saving drugs but they could be for you/ so take my advise and go somewhere else. There are so many pharmacies waiting for your business- go to one that won't lose your medication!!!
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January 2020 by Kaitlyn N.
If I could give 0 stars, I would. I just moved to the area a few months ago and didn't have a primary care provider; I went to the Minute Clinic hoping they would be able to give me a refill of my medication until I could get a PCP. I brought my current medication bottle to the appointment with me, she gave me 2 refills (90 day supply to hold me over until my PCP appointment), and filled the prescription wrong! I called the next day, spoke to a different provider who said she couldn't help me. After I used the first bottle, I tried to refill the prescription. When I called in to refill it, I was told i had no refills left.... The provider took my refill away without telling me, and left me with no medication!! I called to ask about it, and spoke with a different provider. I explained the situation, and she belittled me saying I 'wasn't taking care of my health, wasn't a responsible adult, and if I felt really bad to go to the ER, because she wasn't going to help me.' I would NEVER go back here. I feel that the NP took my rights as a patient away, and belittled me. Terrible customer service, and awful healthcare.
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April 2019 by Bruce K.
The Eckerd here closed and has now been rebadged as a CVS. Consistent with the CVS brand, once you're inside you could just as easily be in Tampa or Boston or Gettysburg. Cosmetics, personal care, over-the-counter drugs, snacks and drinks and candies, greeting cards. The store is clean and well lit, the parking lot was tidy. This store does have a drive-through for the pharmacy and they do not have a self-checkout register. They also have a MinuteClinic here. [Review 10780 overall, 548 of 2019.]