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June 2024 by Joan Marshall-Ragusa
In and out in record time. So much better than the old Comcast store. Much more nice customer service.
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June 2024 by Mike “Yo” Hunt
Horrible customer service. Xfinity told me to pick up home WiFi storm ready box at this store and the little boy that helped me said they don’t have boxes to give out. Called xfinity back they overnighted me one and said the store lied.
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June 2024 by A. Thienemann
Fast service
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June 2024 by Brian Buonantuono
Outstanding customer experience!!!
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June 2024 by julio zafra
Was supposed to have connection last Tuesday, no one showed up , today I call And I don’t even have and account or it was close by someone, never seen anything like this
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June 2024 by Lisa Ferguson
I just got xfinity and am kinda new at this,we have the phones and tv.the tvsxare allways no connection!! After a month my phone is just now on after almost 500.00 I still can't watch tv!! I wish I never did the switch!!!!
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June 2024 by sherri temkin
The worst experience ever. I have xfinity internet and cable only because right now I have no choice. ADENDUM- this is hysterical. I called to switch my package to basic cable. Instead of paying 200+ a month it would be 60.00. I was told i can switch to basic but price will be the same!!!! Why??? Because i am not a new customer!!!! Is that even legal???? I will find out!!! I am in the customer service industry and would be fired if I put people through the stress this company causes. Getting problems with cable and billing is impossible For what we pay this is ridiculous!!!We are switching but I need to have time off before I can switch so I can make sure everything runs good. Stay as far away from xfinity as possible!!!!!!!!!..ridiculous costs to have nothing work properly and you will never get a live person on the phone. They are absolutely awful!!! Does anybody else have the problem with xfinity where the bill keeps going up. No explanation. Can never get a live person on the phone! There is NO CUSTOMER SERVICE WITH THIS COMPANY. HORRIBLE! RIGHT NOW IM STUCK WITH THEM BUT THERE SHOULD BE A CLASS ACTION SUIT FOR ALL THE GARBAGE THIS COMPANY PULLS AND THE STRESS THEY PUT PEOPLE THROUGH!! ITS DISGUSTING!!!!
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May 2024 by Robert Conner
This is the first tech who knew what he was doing
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May 2024 by Dominic Naro
Call and get someone who is in another country the company sucks ..with all the money ? they make they can't supply better service....money hungry crooks
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May 2024 by Isael Vera
I just lost a big business due to unstable internet service and it's not the first time it's happened.
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May 2024 by Joette Humphrey
Don't bother trying to connect with xfinity on the phone. It's a nightmare. Just go on line and make an appointment and go here. Nice, competent staff. Clean store. I was seen promptly at my scheduled time. Got to speak to a real person who speaks English. Solved my issues. Highly recommend!
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May 2024 by brian West
Rude staff will not return
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May 2024 by Linda Matheny
I was supposed to pick up 5g router, the cylinder you just plug in, with NO cables. Lie, it us this large box plugs in with cables and coaxial cables and 3 calls and 2 days to set ip. Typical lies by comcast. STILL CHARGING ME $10 extra a month because THEY say it is not working. It was until they turned it off. My bank says it is their customers biggest complaint with this company. That way comcast gets to keep charging the customer $10 a month. Wait till Verizon gets here, all of comcast's lying, cheating ways will come back to haunt them.
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April 2024 by Kris Elsner
Great internet
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April 2024 by Johanna Aroca
These are excessive charges and they don't care about the terrible service they provide, they arbitrarily make their charges. And they continue to charge me billions after a year after the contract ends and I pay everything with xfinity! They keep charging me
