Chase Bank, located on Del Prado in Cape Coral, Florida, is highly regarded for its outstanding customer service and professional staff. Many customers appreciate the friendly and attentive employees, noting that the atmosphere is welcoming and enjoyable. One particular staff member, Tawana, received praise for her graciousness and ability to make clients feel comfortable, even during busy times. Although the bank can get crowded, with customers encouraged to make appointments, those who visit often have a positive experience. Clients have mentioned the importance of having bilingual staff to cater to the growing community and suggested expanding locations to better serve customers. Additionally, Jesus Ortiz is highlighted as a knowledgeable and honest employee who provides valuable financial advice and maintains excellent communication with clients. Overall, Chase Bank is celebrated for its commitment to customer care and professional service, making it a preferred choice for banking needs in the area.
My experience opening a new chase checking account was great. I worked with Collette Bishop and she was amazing, knowledgeable, and very helpful. Refreshing to feel that there is still great customer service, Chase should feel proud knowing they have a great employee to face their customers.
June 2025
I was able to get in and out in less than 5 minutes. Cash deposit, inside teller.
May 2025
not sure why all the reviews are so low probably just grumpy, but my experience was great and the lady that set my account up was very sweet
