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November 2023 by HD R
Do not use their ATM, I put money and it took my money and my card, the next day I went back and never got all my money back, just plainly refused. I closed my account and will never use.
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February 2023 by HP Deuschle
Always find a way to help.
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January 2023 by Chris Florida
For the first horizon that this location is now, Jessica and Juan and very knowledgeable and helpful with various account issues. Helped a bunch with my biz accts
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May 2022 by Michael Giron
Do NOT even consider getting a construction loan by First Horizon. Their insensitivity around Covid, supply chain & labor shortages demonstrates their lack of customer centricity. In the Florida Keys, the residential monitoring team harassed us consistently. They hosted empty threatening and bullying calls, letters, all stating that they would not fund work already started or completed that they committed to only because we did not complete project in one year. It took a huge toll on our family. We raced and settled on subpar materials, labor to meet their deadlines and after all, they did NOTHING! Why? Because they couldn’t! There is a pandemic, and I’m not the only project delayed. Thank you HoriZon for turning our dream into sleepless nights!
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March 2022 by Pritchard Mhere
Undoubtedly but the worst experience I've ever had in a bank. They froze my account told me they couldn't unfreeze it gave me the runaround for 2 weeks. The icing on the cake is when they call and tell me they are closing my account and to come pick up a check. Sweet sweet freedom.
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July 2020 by Julissa Chimelis
Bel Santos is absolutely amazing. She was able to set me up with an account in a timely manner. Bel was not only personable but strived to exceed my expectations. Highly recommend seeing her!
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March 2020 by Alex
The branch manager is wonderful!
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April 2017 by Monique Fertitta
Pretty sad you don't make the time to update your hours of operation. We are standing outside your bank 10:20 am Saturday. Your hours state 9am to 12:00 pm. No one in sight. Thanks Capitol Bank.
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March 2017 by Patrick Raymond
Have you ever heard of a bank that doesn't have deposit slips well that's capital bank and guess what they want to make you pay for them? They no longer have Saturday hours.. The manager was supposed to contact me about an account and she never did why the manager is still there as a manager in the branch I have no idea I would not recommend this bank
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February 2017 by Ida Gonzalez
Personal banker was knowledgeable extremely helpful and accommodating to my needs. Personnel friendly and polite.
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December 2016 by Erica Schivinski
Please do not say your open 9-12 on Saturday 12/24 on the Internet and then people drive all the way to your location just to find out your NOT open! Uuugh!
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April 2016 by GGs Star Vending
♡ great Bank even going back to its days as Riverside Bank was always a place where you felt you were working with a friend.
