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October 2024 by Faith R.
Please don't use this service if you are scheduling a tow. From start to finish there has been issues. First, I called the day prior to schedule a tow to repair shop. My appointment with the repair shop was for 8:00am. I was told my vehicle would be picked up between 7:30-8am. The driver arrived late at 8:30. (Making me late for work) I was notified by my cameras that someone was on my property so I go meet them outside. They were setting up to tow the wrong vehicle. I tried to wave him to the correct vehicle but had to knock on his window to get him to stop. My vehicle arrived at the repair shop an hour late, but I did call them to let them know. I also now have 2 large scrapes on my driveway from their truck. All that said, I don't like to hurt businesses by leaving bad reviews so although they ask you to leave a review when they send your invoice I chose the old saying "if you have nothing nice to say then don't say anything at all". Now I am choosing to leave this review because of the "service" that was just provided to me. I received my car back from the repair shop. I noticed a large dent on the corner of my vehicle. The vehicle gets used in a house of 5 drivers so I didn't want to accuse the tow company or repair shop if it was already there. I recalled being told by the tow driver that he would be taking pictures. Perfect I thought, I'll call them to see if I have access to those pictures. It was 6pm and figured I'd leave a message. To my surprise a man answered and was trying to help me while I tried to find the text from them with the invoice (again NO mention that the text is from Cape Coral Towing) suddenly a very rude woman came on the phone and told me in a nasty voice to call back during regular business hours 8-5 and hung up on me. I was taken aback as I didn't say anything or have a tone to warrant such a reaction. Her response was the nail in the coffin to leaving this review. I was told their bread and butter was police calls so if you are looking for personalized, prompt service that won't potentially tow the wrong vehicle and leave your property damaged call elsewhere. In case you are curious, I did end up finding the pictures and the dent was already there. Now to figure out who in my house is the guilty party.
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September 2024 by jason m.
good job.good guy.took his time to pay attention to details it was a different spot it took experience and thought to do it right and he did
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September 2024 by Osiel Espinosa
Ken provided a fast professional service with no issues at all been using him for all my towing needs and always provides the same great friendly service no matter the job
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September 2024 by daylen
This towing company was awesome. We had a great experience with Jose towing our car back home. Highly recommend
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September 2024 by Darbi Lamrani
Amazing service!!!!!!! Phone call was very easy, the quote was fast, and the driver was available so he came out quickly. The person I spoke to on the phone was incredibly kind, polite, helpful, and understanding. The driver was amazing, too! I think his name was Dennis but he was one of the nicest people on earth. Came out of the truck with a big smile, happily did the job, and was great to talk to on the tow ride over to my house! Wonderful job and thank you!!!!!
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September 2024 by Brian Johnson
The dispatcher and Dennis were fantastic. Fast service, reasonable price, above and beyond.
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September 2024 by Tony
All good and professional
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August 2024 by Sarah Henry Coble
Excellent service. Technician was super promt, courteous, knowledgeable, and professional. Highly recomend.
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August 2024 by Jim Rehak
AWESOME staff and service!!!
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August 2024 by lou r
Called these guys for a tow, took all my info including credit card number, was told they'd be out to get the car in an hour, and never showed up. When we called back to get an update, we were told it would be ANOTHER 40 minutes.
Not good.
Edit to reply: imagine being in an emergency situation where you need a tow, call for a tow, they never show up, and then tell you it's because other people had emergencies more important than yours. A simple phone call back to the paying customer to explain that would have sufficed. Easy customer service solution. Instead, we waited over an hour and called YOU to find out our emergency wasn't important.
NOT. GOOD.
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August 2024 by Sherie Arbogast
Great towing company nice friendly
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August 2024 by Mark
These people will rip you off. Stay away at all costs
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August 2024 by Sinclair De Lima
Jose is very good
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August 2024 by Kevin Walters
Dennis the tow truck operator was fantastic, as was the staff at the office. On time and friendly. Thank you!
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July 2024 by Pablito
The most corrupt Bussines in Florida state the most expense I cost more the $600 For
Only 3 days my
Car THIS CAPE CORAL
TOWING IS THE MOST
NASTY and THIEF COMPANY ON THE FL STATE A CORRUPT COMPANY AND THE BAD TREATMENT in everything I going to report and review in to the ALL AGENCY INCLUDING BUSSINES AND FLORIDA DOT FOR DRIVING with ABUSILY prices to Its customers I ADVISE TO REPORT FOR THE POOR COMPANY EVER I’m Pay for 3 days Storage $633 This company is horrible I never use and recommending again ADSOLUTELY SCAMMING PEOPLES is only moving 10 milles from the Accident PITIFUL AND DISAPPOINTING VERY BAD COMPANY
