-
January 2024 by Felicia Walsh
Annie is the absolute best! We will be coming here so long as Annie doesn’t leave. She greeted us with a huge smile and open arms. She encouraged our toddler to explore and helped us immensely with finding a sleeper sofa and fridge. Two projects that had us pulling our hair out turned into something smoother than I had ever anticipated. She made it clear, simple and enjoyable. Go see Annie for your furniture needs and I promise you will not regret it!
-
November 2023 by Amira Habash
Annie, was fabulous + great customer service with my husband and myself. She worked with us and made us feel so comfortable,Thank you AnnieYou’re the best!!!Yudit and Leo
-
November 2023 by Nicholle Godar
Annie was amazing! Thank you so much for your help and for making the process of buying a new sectional so easy and fun! You are the best.
-
November 2023 by Susan Thompson
Babcock furniture sales per annie qas so sweet helpful and a wonderful personality!! She's the best !! She helped us so super great!!! Please give her a raise she deserves it!!!
-
November 2023 by T S
I went to bed cot and met a sales person by the name of Annie. OMG nicest person I’ve ever met. Knows what she’s doing goes over and beyond to make sure that we’re happy. I’ll definitely come back and she will be my forever sales person.❤️
-
October 2023 by Alexa Velazquez
I went to Badcock Furniture last minute in search of a washing machine. My sales person was Annie. She was absolutely knowledgeable, friendly and super patient. Thanks to her I did make a purchase and I will go back for other items. Thank you Annie!!!
-
October 2023 by Bill Torr
Great staff. Knowledgeable and personable. Every time we need furniture we always find it at Badcock. And prices have always been reasonable.
-
September 2023 by DIANNA LOMBARDI
Our sales lady was Annie, she was amazing. She was so energetics so fun, so knowledgeable, so helpful just a pure delight. Definitely would tell any future customer to go in and ask for her. She was simply awesome and she showed us every function of the furniture we were looking at told us about all the warranties, etc..
-
August 2023 by jim baxter
We purchased a sofa about 2 1/2 years ago with a warranty. We had a problem with the frame. O called the store, the repair company inspected it and agreed to replace the frame. A few days later, the store manager called and said the model was discontinued and couldn't be repaired. She said to come in to the store to pick out a comparable replacement. We did so, found a replacement and were allowed the full amount we'd paid toward the new sofa, without any charge for depreciation. I am really impressed with the service we received at the Cape Coral store. They stood behind the warranty, no questions asked. Badcock will be our go to place for any furniture in the future. I can't say enough good about the service we received from Heather and Tracy at the Cape Coral store.
-
August 2023 by Victoria Yereance
Traci, a sales associate at Babcock exemplifies customer service!We have a lift chair we purchased from Babcock 2 years ago. The power to the house went out earlier this week and my husband was stuck in the chair. He had a stroke 3 wks ago and mobility is limited. I called Babcock to see if there was an override on the chair. Traci, said she didn't know but said she'll look into it. She called me back and told me about a power pack the chair has that uses batteries and would take care of our concern. She was right! Some sales associates might have just said check your manual and good luck. Not Traci, she went the extra mile to help us and she did!!
-
July 2023 by Lauren Frigo
Had an amazing experience at this store. Shannon was fantastic and helped us pick out our new furniture. She was friendly and knowledgeable and such a pleasure to work with.
-
June 2023 by Casey Bell
Me and my significant other had an amazing experience with Heather and especially Annie selecting some new goodies for our new home! Annie is real and very knowledgeable, patient, kind, and funny! 10/10 would visit them again!
-
May 2023 by Bridget Fried
We had a wonderful experience thanks to all the help we received from our sales representative Traci..We told her what we needed and she showed us all our options and didn't rush us in making any decisions. We received all our furniture with out any problems delivery guys were very professional and very neat...took out all the garbage with them. I would use Badcock again for a quick and excellent experience. And I would ask for Traci I she was wonderful! Thank you for all your help! ?
-
May 2023 by Keren Herrera
I had a memorable experience with Rakim and Annie. They helped my dad and I choose my new bed frame, and mattress. They made my experience so fun and worth coming back!
-
April 2023 by Veronica Washington
The employees at this location need to host a class on customer service etiquette, they were all absolutely amazing. My son and I stopped in to potentially purchase a bedroom set. He’s just turning 18 & I want him to start establishing credit. From the moment we walked in we were greeted with warm introductions. We had the pleasure of working with Johnny, he worked with my son & was very attentive & patient. There was a lil hiccup with his credit application but Traci & Heather we’re on top of it. They sent emails and made phone calls to get my son approved, they were genuinely concerned and wanted to help. Let’s not forget their warehouse person Tom, he has the showroom floor stocked and ready for buyers. Kudos to you guys, your entire team is great, I’m glad we decided to stop in.
