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February 2024 by Gloria Fuller
Michael was super helpful & sweet. He even helped me connphone with my car in parking lot. Wait time was under 20 minutes. Highly recommend.
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January 2024 by David Bruening
Bought new phones for my son and I and was served by Alex. Alex is a personable and well versed in the intricacies of cell phones. There was a problem with one of the phones (factory issue) and Alex worked it all out with patience and determination. Highly recommend this store and Alex.
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January 2024 by didier dos santos fernandez
Michael M. was very professional and extremely polite. He has such a positive attitude and smiled the entire time. He loves his job and it shows. He is very knowledgeable and quick. We will definitely seek his help the next time we visit the store. He was so eager to answer our questions and we wish him the best.
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January 2024 by Donna Overmon
Always professional and answer all my questions.
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December 2023 by Christine Gegeckas
Alex was an amazing help in getting my new phone. He reviewed all options, and found the best phone, and cost savings for my needs. He was also available for questions and follow up, if needed. Alex is really a great employee for customers and AT&T!
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December 2023 by vic pizza
Mike the manager at the Santa Barbara store very helpful. And friendly serve . I would tell all my family about it. And fast in and out
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November 2023 by Eva
Worker helped my friend with her iPhone . She was great. She explained the features. She helped the person with a better understanding of her phone.
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November 2023 by Lisa Levy
I want to give THE highest possible rating to this AT&T location & commend the store manager Michael McDonald. Mike and his team went ABOVE & BEYOND to make my & my son’s experience an excellent one. My son upgraded to the new IPhone 15, and from start to finish, Mike and his associates were thoroughly professional, courteous, and showed just how important our business was to them & to AT&T. The store was busy with customers & they gave us the time we needed, while still being attentive to the other customers waiting & transacting their own business. It’s my hope that the “powers that be at AT&T” acknowledge the truly excellent customer (people) service these exceptional associates bring. Because of this experience I will not hesitate to recommend this location to anyone/everyone I know. Thank you Mike for making phone “shopping” such a pleasant and hassle free experience
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November 2023 by Veronica Coakley
Michael beyond helpful the best Manger I have worked with ever as far as cellular sales is concerned. I'd give 10 stars
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November 2023 by Lisa L.
want to give THE highest possible rating to this AT&T location & commend the store manager Michael McDonald. Mike and his team went ABOVE & BEYOND to make my & my son's experience an excellent one. My son upgraded to the new IPhone 15, and from start to finish, Mike and his associates were thoroughly professional, courteous, and showed just how important our business was to them & to AT&T. The store was busy with customers & they gave us the time we needed, while still being attentive to the other customers waiting & transacting their own business. It's my hope that the "powers that be at AT&T" acknowledge the truly excellent customer (people) service these exceptional associates bring. Because of this experience I will not hesitate to recommend this location to anyone/everyone I know. Thank you Mike for making phone "shopping" such a pleasant and hassle free experience
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October 2023 by William Adams
I went in yesterday with a phone that just stopped working (only a year old) they said it was the sim card. That definitely isn't the problem because my phone won't make calls or texts. Not even on Wi-Fi. I will be back today and won't be going anywhere until I have a working phone.
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September 2023 by Mark dayboch
Today I stopped in ATT on Santa Barbara. I had the lucky pleasure to met the store manager, Michael. Michael immediately went out of his way to help me solve my problem. I was struggling to this point. Michael made my day. He is a special person. I will patronize his establishment always.
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September 2023 by Fish Fear Me Thats Why I Can't Catch'em
Went in to upgrade, and the guy we dealt with was rude and acted like he didn't want to deal with us. Had been a customer of AT&T for a few years but switched that day. Not only did the new company pay off our AT&T phones full price we got upgraded phones.I told the guy here that we would just switch to this other company and he screamed out "they'll offer you the same thing" needless to say they gave us a better deal.
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May 2023 by Rana Joiner
I went into AT&T with a mess of a bill, broken phone etc. Michael went ABOVE and BEYOND to help me with everything! He sat down with me and took the time to go over everything with me and literally saved the day!! He is super nice and very patient! There was also a nice woman there named Sara that helped too! Friendliest AT&T I have ever been to!!!!!! From now on, this will be the only store I will go to!!!! A++++++++++++++++
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May 2023 by Alex Perrone
Great service! Fixed my issue promptly as soon as I walked in. Michael was so helpful!
