-
October 2023 by SDI
Expecting a delivery of a King Matress on Saturday between 9AM and 12PM. Even received a call from A1 two days before this delivery date confirming the day and time. Sadly after waiting allMorning and up until 3:00PM I had to leave the house for another appointment. Never received a call from A1 either telling me they were running late or anything!!! Still wondering why they bothered to call and tell me they were coming with my new mattress??? Even stripped the old mattress preparing for it to be removed when the new one was delivered???? Can you guess how I feel about over promising and underdelivering?
-
November 2021 by chris Ramke
Had a great experience with their delivery of our king mattress. Delivery was quick, the two guys are friendly and professional, and I think the call center is fine. Not sure what all the bad stars were about, my experience was fine.
-
November 2019 by Diana Bailey
We had a king latex adjustable base bed delivered. The delivery was right on time. Eric and Eli did an excellent job with set up and explaining how everything worked. They were very quick, but didn't make you feel as if they just wanted to drop it off and get out of there. Eric was personable, knowledgeable, and even took a little time to talk with us and meet our puppy. You could tell he had pride in his company. All in all, a great experience. Thank you
-
November 2018 by Melanie Tarabay
Donna & Robin are the most unprofessional and rude people to have ever worked in a call center/customer service position. Hayneedle needs to fire this courier because they were completely unwilling and unresponsive to pick up and deliver our products. These two individuals will bring this company down.
-
November 2017 by Filomena Lombardi
Absolute horrible customer service! Inconsiderate and not helpful.
-
November 2016 by Seth Tails
Sucked mean people
