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“This store has been a good resource for our homestead for years.The owners are very personable, and care about their customers. It has always been a good exoerience until recently.The younger new hires in the warehouse area need a good week - long classroom seminar on proper manners, courtesy and customer service. The more tenured assosciates are all very professional and an absolute delight. I will continue to shop here , but will totally bypass the warehouse and load myself, I don't pay to deal with that.”
“We ordered replacement sinks and kits for our master bathroom online and when we came to pick up our order it was incomplete. Was told not everything was available in store and that we were refunded the missing item. We were told that we were supposed to have been notified and refunded but we never got a call, text or even email. I also asked if we could check for the item since it shows online that they have it. A manager named Tofa took care of us, helped us find the item and gave us a good deal for our inconvenience. Now that’s what I call excellent customer service. Shout out to Mr Tofa!!!”
“Easy parking, clean entrance, helpful staff. The shelves are fully stocked with a good selection of products.The staff in the early morning at the service desk are exceptional. They are pleasant, informative, and professional. I love picking up deliveries here. They are on top of it.”
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“These were some of the kindest people you'll ever meet. Mr Brandies finally retired and now they have the big Hagan Ace just a few blocks away from Brandies. It's impressive!And those people do not disappoint! Super helpful and friendly.”