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February 2022 by Deborah M.
It's a CVS, they pretty much have it all. Have you almost chopped your finger off and don't have insurance, come get some gauze, tape and Neosporin and say a prayer it will heal up. Need a soda or a beer after your chain saw accident? They have those also. Feeling dirty? Grab some shower gel Wife not like those whiskers? Grab a shaver and you might just get some later Baby need some diapers? They have those also They even have a pharmacist who can tell you what to take and when to take it for when that finger you almost cut off starts to hurting. Stop by and grab a beer and a candy bar because some days it's a Bud Light day and some days it's a big Snickers days.
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September 2020 by Tekia H.
I'm actually really impressed with this CVS Pharmacy. The set up is very update with a large variety of products. They now have a Health Hub which is very convenient for health care needs at short notice. The set up of the store is very sleek and updated. It crazy to say that I'm excited to come back to browse the selection of products there. The only con is the super long receipt. I guess it's nice for someone that like couponing, but it's a waste of paper to me.
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January 2020 by Carol S.
Waited in line for a cashier. There were a few of us just standing waiting for a cashier too show up. I finally asked an employee if there was anyone taking money today. She replied the girl was in the bathroom! Great, no sign up and it would have been so easy to walk out with merchandise. Of course I just through my bottle of water down and left the store. I'll be dammed if I am going to stand in a line waiting for someone to take a bathroom Break! How does a store like CVS have no coverage when someone needs to go to the bathroom! This store is a joke and if it was not for having to get my prescriptions filled, I rather drive 3 extra miles to Walgreens! Just a disgrace.
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December 2019 by David B.
Sorry the pharmacist have to wait on customers instead of fill your prescriptions here at CVS. I feel sorry for the pharmacist
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June 2019 by Mike G.
Working in Jacksonville and got a skin irritation so I figured I'd go to CVS since it's next door to my hotel. I purchased the CVS Calomine lotion. I thought the price seemed high but I needed it and how "expensive" could a bottle of Calomine be ($7.99). The next day I was across the street getting a few items at Publix. So I decided to check the price there. Needless to say I would not waste my time pointing out a few cents price difference but having time to kill waiting at the airport I will point out CVS is $3 more than Publix!!! Guess I learned my lesson I'll avoid CVS.
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January 2019 by Alexis H.
Typical CVS store. My mom did have an appointment at the minute clinic, and even with the appointment we had to wait about 40 minutes for her to be seen.
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December 2018 by Jacquelyn D.
This is consistently the worst CVS pharmacy I have ever used. They do not do anything that they say they will- like call your doctors office. They never tell you when your script is ready- even when you say you will wait for it, other pharmacies will call your last name overhead- not here! They don't actually understand how insurance works. I have to teach them at the beginning of the year EVERY year that my medication is expensive because I HAVE A HIGH DEDUCTIBLE PLAN. I also have had to teach them what a PRIOR AUTHORIZATION means.... like how did you get your job?
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December 2018 by Jessica S.
this CVS SUCKS. i have been living by this CVS now for 6 months and every time i come to pick up my prescription it is never ready. the pharmacy workers are rude and not nice to speak with. Nessa made me come through the drive thru twice and afterwards made me come inside, then when i went inside told me i needed to wait another 20 minutes to pickup my prescription when i had already been at CVS for over an hour??? The photography shift leader at the front was very helpful and concerned with my issue and turned me over to pharmacy manager who was the most helpful one in there and actually got my prescription ready for me. While being helped by the 3 people in there, the employees in the pharmacy were talking to other customers while in a conversation with me. i have never had a problem with any other CVS in jacksonville but this one has proved their inability to provide good costumer service. i WILL NOT be returning to this CVS every again.
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November 2018 by Mike F.
WAY OVER PRICED! The employees are usually nice even with the company robbing people blind and running the stores on skeleton crews whenever possible. I have heart problems and can only buy certain cold meds which I usually buy Coricidin Cough and Cold which is $5.29 to $5.69 all over Jacksonville. Sadly I was having problems finding stores with it in stock like Target and Publix so I grabbed some at CVS and they were having a sale "buy 1 get one 50% off" but they were selling them for $9.29 a box !!! This should fall under price gouging as I had little choice after going to 3 stores. If everyone started boycotting CVS for their insane prices they would either fix it or go out of business.
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October 2018 by Elysia C.
I'm giving the pharmacy a 2 because I did receive the correct prescriptions but I was concerned. My scripts were called in at noon. By 2pm I received a text saying they were ordering my meds and to call if I wanted to have them picked up at a different location. Thinking it might be later than my norm working hours I called to transfer to closer to my house. During the call they said no they were filing it and I would be notified when ready. I showed up at 5 thinking that was plenty of time since I did not receive notification that it was ready. Shocker not only was it not ready but I waited behind 3 people with additional concerns and confusion on when they could get their meds called or dropped off earlier than mine. After waiting for 45 minutes and watching confusion and listening to staff concerns of breaks...I received the correct meds. After viewing the dirty conditions in the store and unprofessional pharmacy staff I will send my scripts to the normal cvs near my house instead of my office.
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October 2018 by B W.
You can't make this stuff up... story time! I dropped a prescription off yesterday (Oct 7, 2018). The lady told me it will be filled tomorrow (Oct 8, 2018: today), and it will be ready at noon (today). I know how time estimates go, so I give them an extra hour. I proceed to drive out of my way to this store to retrieve my medication and am told they couldn't find it... Mind you, I dropped the prescription off at almost 6pm yesterday. It is now after 1pm. They lost my prescription in less than 24 hours!!!! How???? The straw that broke the camel's back was when the lady asked me if I was there for a drop off and that she couldn't find anything. It seemed like she didn't know what else to do and thought I was just going to pull off. No, ma'am. That's when I lost my cool but still managed to keep it professional. I promptly asked her what did she expect me to do since I had given the lady my only paper copy. That's when she asked for my birthday and Doctor/clinic information so she could reach out to them. She told me she'd give me a call back. We'll, see how that goes. At what point does it begin to be "negligence" when pharmacies do such things?? Thank goodness I'm not suffering from a life threatening condition! She apologized, but an apology isn't going to treat my condition! Update: I had driven the 15 minutes home when I posted this review. About 10 minutes after I posted, I received a phone call from CVS stating that they "found" my prescription. I think the clinic actually faxed - or whatever they do- a new one over, but okay. They tell me I may pick it up now. So, I drive back, and still have to wait a few minutes before I get it, but at least I got it, right?
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July 2018 by Dean R.
I am new to the area ,new to Jacksonville. It's nice to know that I have a convenient 24 Hour CVS near me with nice and helpful staff for my 2am snack runs. I was very refreshed by the helpful courtesy I was shown by Debra and another off-duty employee during my visit. I will be visiting again!
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June 2018 by Lisa D.
This CVS is always busy and getting in and out of the store seems to take a while. I previously used this location for prescriptions, but stopped using CVS all together because of the frequency of the robo calls. They call often when it is close to having available refills and when they want to advertise the flu shots or various other health related topics. Even though I asked to be removed from the call list several times, the robo calls continued. I do still like to use CVS for the photo lab. You can order online and pick up in an hour or print at the store directly from your phone or camera. Nice and inexpensive service. You just need to make sure the price you agreed to online with discounts is the same price charged at the store, but often those discounts do not get rung up correctly. However the service is great and usually works well, at other CVS locations. Recently when I ordered through this location early one morning, I received an estimated pick up time around 9:00 a.m. I did not receive the email saying my order was ready but stopped by after work the same day around 4 p.m. and after waiting a while was given some of my photos but charged for all of them. I was glad I checked before I left the area so went back in to find the additional dozen or so photos missing from my order. Apparently the photo machine had run out of paper earlier that morning and they had trouble finding someone who could replace it properly. I waited since I already paid for my missing photos and it took a long time. While the employee said the day shift did not warn them or try to add new paper to the printer and she was nice getting my photos to me, the system is not run very well to keep up with customer orders.
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February 2018 by Basim T.
Nice workers. Always friendly. Always under staffed here. Busy locations and under staffed need more help
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December 2017 by Gavin M.
Horrible at inventory!!! Today makes the 3rd time I dropped off a prescription to get filled and they did not have the medicine to fill it after telling me they did when I return to pick it up. I come here every month and almost every time there is a problem. And they like to offer you less than your prescription is written for which seems real sketchy. Other CVS stores are way better, to bad the one closest to my house is sub par. Done wasting my time leaving work and driving in the rain for no reason.... You have lost a customer!!!
