Wawa in Brooksville, FL, is a convenient store that offers a variety of fresh and tasty options for customers any time of day. Known for its freshly brewed coffee, built-to-order food, and specialty beverages, it provides a wide range of choices, including hot breakfast sandwiches, hoagies, and dinner options made with fresh ingredients. The store also offers competitively priced fuel, making it a popular stop for many. Customers praise the store for its excellent customer service and friendly staff, who are helpful and kind even when issues arise. Several reviews highlight how employees go out of their way to ensure customer satisfaction, such as making sandwiches outside regular hours or providing extra care. The store is frequently described as clean and well-maintained, contributing to a positive experience. However, some concerns are noted, including a bathroom door stained with blood for over a week and frustrations with store hours and staff availability in the mornings. One customer expressed dissatisfaction with communication issues when trying to reach managers early in the day, suggesting that better management and consistency could improve the experience and help prevent loss of business. Overall, Wawa in Brooksville is valued for its quality food, friendly service, and clean environment, making it a reliable and enjoyable place for daily convenience. Despite minor issues, it remains a favorite for many regular customers.
Excellent customer service. I didn't catch names but there were several employees trying to figure out what went wrong with my mobile order. They were on top of it and all were helpful and kind
March 2025
I frequent this location a lot and have always been satisfied with service. My only complaint is the door of the handicap stall in the women's bathroom has had a blood stain on it for over a week. Please someone clean it.
August 2024
Great place to get just about anything- pleanty of parking- always busy- usually unfriendly staff
