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July 2024 by M. C.
Worst pharmacy ever! Always an issue filling the simplest prescription. Staff is rude, incompetent, unknowledgeable and unprofessional.
Whom ever oversees pharmacy needs to be demoted if not replaced. I will be changing pharmacies asap, although I’m sure that will be a huge issue and ordeal for them and myself. ??
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March 2024 by Alicia Thompson
This is the absolute worst Walgreens that I have tried to fill a prescription at yet! There’s one woman there (I wish I got her name) that’s incredibly incompetent, rude, and likes to yell at customers. This issue has happened numerous times to one of my family members while I was in the phone with him, and I made it very clear that it better not happen again, and was told they will deal with her, yet nothing has changed. Every time I call I have an issue with her. Needless to say I’m going to find another pharmacy for my family member due to this woman’s attitude and lack of comprehension. Not to mention that I called Wednesday to have a prescription filled, went Friday and picked it up only to find out they filled the wrong one. So I call to have this fixed and now they do not have it! This also happens on a monthly basis. Take my advice and go to another pharmacy.
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March 2024 by Jerry Strickland
Tried to call refill in advance of refill date. I still had to wait 5-7 days after refill date. Went through withdrawal pains each month. Very poor service. Don’t call the pharmacy you are wasting your time!
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February 2024 by Crystal Gamble
For as busy as this pharmacy is, the employees do a great job! Keep up the great work!
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December 2023 by Kat Fieler
If I could give them 10 stars, I would. The staff are pleasant, knowledgeable, and customer focused. Best pharmacy staff in town.
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October 2023 by NV Rivera
10/05/23 I don’t know if the Brooksville pharmacy reads these reviews, but I just wanted to let you know that an old woman that is complaining about the professionalism of the pharmacist is 100% in the wrong. I’ve been sitting in a waiting room listening to this woman make phone calls inquiring about her prescription. She’s had all the calls on speaker phone. The pharmacist she was talking to was very patient and professional while this older woman berated her and wouldn’t listen to any of her answers. She then hung up and called the store manager to complain about the pharmacist.
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October 2023 by Ethan Turner
Slow service, totally ignored,watched 2 people in drive thru leave with no service. Observed people inside walking away. Would give 0 stars if it was an option. Spent 45 minutes in line waiting so far.
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September 2023 by Cathy Camp
Horrible
Over 45 mins on wait on phone
No one answers phone
Worst location ever
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September 2023 by Maria Rendina
Wonderful and helpful service by all employees that helped.
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September 2023 by Mary Wendel
Extremely helpful staff at Walgreens on corner of Cortez and Mariner.
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August 2023 by Irma Vazquez
Please don’t use Walgreens application, they will steal your money. Today 8/27/2023 my daughter just bought online a medication called Emuaid for $31.99 which they only sell online. Walgreens store # 6540 located in 13053 Cortez Blvd, Brooksville ,fl took the money from her bank account /transaction was completed, no confirmation was sent to her and when she called and went to the pharmacy for answers with her bank transaction statement for proof .the manager just said there nothing in the system. The dint reimburse the money . In other words they wash their hands and my daughter end up paying twice for her medicine. They are simply shameless! I hope to get a response and management get trained.
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August 2023 by Holli Worthington
The pharmacy has poor communication and customer service.
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March 2023 by Meltin Metal Anthony
Girl in pharmacy is very lazy. Wouldn’t transfer my prescription
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February 2023 by Matt Cooper
I picked up a prescription at the drive-thru and it was quick and easy and the pharmacist was very pleasant.
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January 2023 by Aaron Bertoniere
One of the best Walgreens I've had the pleasure of going to.
