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December 2025 by John Salfer
Went to get a new phone and we're in and out of there in record time. Great and fast service.
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November 2025 by Cameron Lucier
I went into the store on November 12th and knew what I wanted exactly ( iPhone 17 pro max, Apple Watch Ultra 3 ) I was told I would have my new watch and phone by Thanksgiving if I paid the amount and order it on November 12th. My watch came in two days after I ordered and payed a amount of $185 to the store. I have had to call in multiple times to get told my phone is no where to be found and to check my app and go off of that they can’t do anything at all then I get told they will call me back and more information and got no call back. I’m still 10 days without a brand new phone I payed for and I’m not happy at all with this store helpless or Verizon.
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November 2025 by Kim Nestelberger
Let’s go. My phone was stuck in a voicemail receiving mode from my sister. Couldn’t make or receive calls or texts. Couldn’t even turn it off. Ugh. Dreading long lines and who knows what hard sell we were facing, we walked into the Verizon store. First impression *wow looks great in here* since our last visit 2 years ago. Then we were greeted by the friendliest most helpful “phone guy” Mark. His magical “soft” reset sleight of hand maneuvers work! and he gives me great advice on settings and how to open up much needed storage space. Good. As. New. Installs new screen saver on my husbands phone like he was performing delicate surgery. Perfection. Mark. Remember that name. Good job Verizon.
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November 2025 by Jacqueline Roy
The guys here were very helpful
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November 2025 by Ashley Poynter
They were so helpful!
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October 2025 by Marcus Neal
Man Isa the man dude helped me out for real! Customer Service was 10/10!! I recommend this store and employee!
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October 2025 by Balance Studio Productions
Shady employees. Watch yourself! We picked up our new phones and the employee added two new phone lines to our plan without our consent or knowledge. This not only made it/is making it a headache to get our phones fixed, but it also tripled our bill. All for what? To get credit/commission for sales? Absolutely appalling and disgusting. Also, at the expense of a 100% disabled veteran...which is not okay morally or legally.
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September 2025 by Crystal Gerovac
Helpful and friendly staff. They went the extra little bit to help me with my purchase.
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September 2025 by Breanna Nicole
Isa was a great help! Got my new phone & made it easy for me, didn't feel pressured he made me feel really comfortable! Thank you Isa!
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September 2025 by julie smith
Buyer beware when you pay off your device they will place it on the “stolen” list so you can’t leave their service and use it anywhere else!!!! 18 years of being a loyal customer
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October 2024 by Major Young
Hailey is wonderful, she fixed the problem that I could not fix! Thankyou!!
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September 2024 by Honey Badgers Bee Farm
Friendly service
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September 2024 by marlene hayes
Saturday the 24th, I stumbled into the Verizon office on Cortez in Brooksville, due to heat exhaustion. I want to praise the employees for their compassion and understanding. They allowed me to lay down on their customers bench and brought me a cold wet cloth to put on my forehead, also a cup of water. It took approximately 15 minutes for me to cool down enough to continue on to my home. They checked on me several times.
THANK YOU. I am very grateful for your assistance.
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August 2024 by Ladybug
Paid off our devices so we could switch carriers. Our phone bill went up to $400. Went in paid off our devices. Requested them to be unlocked so we could transfer the person there said they're unlocked. Everything is good to go. We get to the new carrier. Our phones are not unlocked. They're telling us 48 hours now. They're telling us August Verizon is a rip-off. Don't do it and don't go to the corporate store because they don't do what you ask them to do. They are liars
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July 2024 by sabine blanton
As all stores if busy you wait
