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May 2023 by Nikki M.
I rented a UHaul box truck and couldn't make it before they closed, so I messaged the store and the manager called me to suggest their 24/7 truck share. He said, "you can pick it up anytime ". We'll, that was a LIE. HE FAILED TO TELL ME THAT YOU HAVE TO BE THERE WITHIN 15 MINUTES OF THE TIME THEY HAVE YOU DOWN FOR PICKUP! I tried to do my pickup for 3 1/2 hours...! Ridiculous! Customer Service was rude, they hung up on me! I took like 10 selfies, and 20 pictures of my license.they kept saying they couldn't verify me!!! What a joke! What a nightmare!! I finally decided to cancel my rental and go somewhere else,like Budget truck rentals...I will NEVER use U-Haul again!!! U-Haul, U-Fail!!
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January 2020 by Keith Marcelle
These guys were great! I recently rented a trailer from them. Helped me hook up when I picked the unit up and unhook when I brought it back. Very professional. I recommend them and will use them again in the future.
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October 2018 by MrRaysutube
I have purchased propane here several times in the past for my rv but this past sunday I was told there was no room for me by a guy named kevin ,a personal vehicle and a u haul van were blocking it ,really? You couldn't have moved them to sell me 75 dollars of propane? He then told me to go to register chevy who was closed. Do yourselves a favor marathon gas on 19 in spring hill sells it pleanty of room for rvs 7 days a week.
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March 2018 by Mike Cornell
Very nice and friendly employee's.
