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August 2023 by Susan King-Sumner
Let me start with the office staff. They are very friendly! Setting up the appointment for the septic inspection was very easy. The technician Messiah was very kind and knowledgeable about where the septic drain filed is located. I will recommend them to all of my customers.
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June 2023 by Melissa Herity
We are so happy with the outcome of our septic installation. Price was fair and was what they quoted. They were friendly, on time, prompt and never missed a beat. They know what they were doing and I highly recommend them for your septic tank needs. Great job!Service: Septic system installation
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June 2023 by William Levandowski
This company put in a new septic. It didn't line up with pipe coming out of house so tech put in 2 elbows to make it line for new septic tank. I asked tech if that is going to be an issue draining, he said no. It has clogged twice right at the elbow and was just told I would need to call a plumber to fix that issue in which they caused.Services: Drain cleaning
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June 2023 by Jo Anne Flynn
Had septic pumped. Barry was right on time, very experienced and professional. He did a great job in hot weather getting to tank and then leaving area as was before pumping. Nice guy who is very knowledgeable. Good price for great service.
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April 2023 by Jim Bird
I called Cliff's to pump out my septic tank. They responded quickly. Everyone I talked with was polite and professional. The service tech arrived on time. His name was Messiah. He did a great job. Above and beyond. Quick, professional and answered all my questions. I had never had a septic tank pumped out before. My brother was visiting me. He had his pumped several times and was present at my parents house twice when they had theirs pumped. He said Messiah was the best he had seen even.Messiah rinsed the tank as he was workinig. My brother told me that he has never seen anyone do that before. It made for a cleaner job and even kept the odor down more. Messiah is a valuable asset the Cliff's. "Tanks" for the great job. I will recommend Cliff's to all I know and will be using them again in the future.
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April 2023 by Curtis Scaglione
I called in for service and was greeted by Aimee. Although ultimately I did not work with Cliff's for a service project, she was amazing, informative, and responsive to our questions/concerns. Will be doing future business with Cliffs.
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March 2023 by D Bratcher
They were on time for scheduled appointment. Save me a lot of money by being honest and professional.
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February 2023 by Darrell Medvid
I highly recommend Cliff's Septic Service. Their man Eli pumped my septic tank and was exceptional at the job. Answered all my questions and was very thorough!!!It was the first time that I had my septic tank serviced that I was sure it wascompletely done right!! Very impressed by him!!! Very satisfied and recommend them!!
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February 2023 by Darrell M.
Had septic tank pumped by Cliff's Septic Service and I highly recommend them!! The workers name was Eli and he answered all my questions and did a phenomenal job!! I can honestly say that after having this done previously by other companies, this time I was sure that my tank was completely drained and clean. Great service and workman!!!
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February 2023 by Momma E
A+ job. Professional, knowledgeable and courteous is how I rate their service. My septic tank was pumped, and I am extremely pleased with the job done. The staff and technician are very professional and polite. I will definitely be using this company for future work.
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January 2023 by Ed Rosa
Septic system started backing up. Contacted 3 companies and Cliff's was the only one to respond (to this day).They arrived within 10 minutes of the early part of their estimate.The work they did was done so carefully that I could not tell they were there, my wife (who was there) explained to me what happened. I could not even tell where the ground was disturbed.I will be a lifelong customer.
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December 2022 by Eugene T.
Great service on time and very knowledgeable about septic. Payment was easy no complaints. They are very professional and courtesy
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November 2022 by David Smith
I have used Cliffs multiple times over the years for my own house as well as some rental properties. I am a real estate agent and also refer them a decent amount of business. Overall I have been fairly satisfied with them until now. Yesterday I hired them to come pump a tank out. They told me they only had someone that could come after hours because they were booked. I agreed to the extra cost because I didn’t want my tenant waiting on the repair. The tech called saying he was on his way at just after 4pm (which is weird for an “after hours call/few” but I digress) they had pumped a second home on the same street for me a few months ago and sent the tech to the wrong house. Luckily my tenant was waiting for them and stopped him before he pumped the wrong house that they had literally just pumped. The tech poked around some and found a concrete thing that he said was the tank. (Although made a few comments about not feeling the tank but guessed this was it) After messing with it a little he said he was unable to get it open and that a tractor was needed. I brought the tractor out today and it ended up being an old post that had been concreted into the ground. When I spoke with cliffs and let them know that was not even the tank they said him coming out was still a service fee and charged me $185. They kept insisting he was there almost 30 minutes and with the cost of fuel and all they “had” to charge me. Even though the guy didn’t even locate the tank or pump a thing. He lazily poked around for the first concrete he could find and then said he couldn’t do it. Now cliffs wants me to pay full price to have them come back out to pump the tank. You know, the one I already hired them to pump and they didn’t even locate it. Anyway the lady on the phone was insistent that they had to charge me and reluctantly said she would reduce it to $135 when I told her this would be the last time I used them. Overall pathetic service. If you are unable to do your job (from a lack of real effort in my opinion) you don’t gouge the customer with a high “service fee” anyway. The professional thing to have done would be to send someone more competent out to do the job you were hired to do. Also if you have a fee for showing up regardless of doing what you are hired to do that should be disclosed up front.If you need anything septic related in Hernando county I would steer away from Cliffs. They are a larger company in the area and care more about making money than providing good service. They will not be getting any future business from me and I will be sure to let people know my experience. Highly disappointed.Service: Sewer repair
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October 2022 by Roxanne Notte
They had a cancellation and gave it to me for same day service. They gave me a range of time however I had to call office because the service person did not come during those hours but I was available so it wasnt a big deal. The service person was very informative.
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September 2022 by Jay Witherell
Messiah did an outstanding job,He helped find a ground level cleanOut cap hidden under my garden mulch for possible future use.
