-
July 2023 by Robert K.
I recently used Mikes Auto Body for some extensive body work after I was t- boned. Their work and performance were exemplary and I would recommend them without question. Work was perfect and timely. Robert Kowal
-
July 2023 by Dan D.
July 15, 2023 General Manager Mike's Auto Body Brooksville 12217 Cortez Blvd. Brooksville, FL 34613 Dear Sir or Madam: I want to compliment and thank you for having a business that employs people who are customer centric. From the minute I walked through the doors of your Hwy. 50 facility I was greeted warmly and with a smile by the ladies at the reception desk. On my particular visit they were very gracious in spite of the commotion going on at the Enterprise Car Rental desk close by. They informed me that John Wright would be giving me an estimate on the damage to my vehicle and he would be with me shortly as he was assisting another customer. In a matter of minutes John came and introduced himself. A true professional who was customer focused and knowledgable. After John inspected my vehicle he sat down with me to explain the estimate on what would be needed from ordered parts to shop time. We made a tentative appointment time for the repair as the variable would be Toyota parts. Your office was great on the follow-up and everything fell into place and my vehicle was received for repair per appointment by John and he followed up with me via cell on the repair progress. In fact, the job got done quicker than originally promised. Upon pick-up, once again John assisted me and also informed me about the other automotive services (that I was not aware) your company provided. Based on my EXCELLENT EXPERIENCE at Mike's Auto Body Brooksville and the interaction I had with your representative John, I will be back. Thank You for taking care of your customers with a wonderful staff to provide the customer with a stressless experience. Best Regards, Dan Dub
-
May 2023 by Ron W.
Took my car there to have repaired from an accident. Just wanted the Fender and bumper replaced and painted. The rest I was able to do because it was small scratches and things like replacing a wheel cover. Insurance paid for all the damages already, so I wanted to do the jobs I could do and have them do the stuff that I was unable to do. They wanted to write the complete job and fix all or they were not going to do any of the job, giving me the most unreal story and they started sounding like the insurance company trying to get out of paying the claim. I have had a family in the autobody business for over 30 years and never heard such a line of crap. Well I guess that is how they got the big autobody shop. Don't trust them and wouldn't bring a matchbox car to them.
-
May 2023 by Lindsay G.
destroyed my seat with ink then super cleaned the leather till it broke. paint job was terrible. don't go there you will regret it
-
July 2021 by Neal D.
I have used Mike's several times in the past with good results. They are a professional organization with reasonable pricing and, based on my experience, they do good work. Our MINI recently had a minor argument with a mail box and the resulting dent needed to be pounded out and the rear panel repainted. Now it looks like new. I have used them in the past to replace a hood on a classic Mercedes and their repairs and paint work were flawless. I recommend them.
-
March 2021 by Jack M.
John Gallagher the owner is a good businessman and runs a "tight ship" and they do great work! I was in the collision repair equipment business for many years, and I would definitely take my vehicles to Mike's Auto Body.
-
February 2021 by Lisa C.
Very happy with my bumper repair! You have a great staff. You took control and I appreciate your hard work in resolving my case very quickly. I will recommend your business to everyone. Thank you Mike
-
December 2020 by Cindy A.
The worst in town Unprofessional Unexperienced Lousy work I would never recommend this place
-
September 2020 by Debra G.
Our 2013 F-150 had damages related to an accident we were involved in on our way home from Key West, 10 PM at night last July 2020. The driver's side, and passenger had damage, and also wheel well areas. This body shop was absolutely incredible--the employees took their time with us & worked well with our State Farm Insurance. The day we picked up our truck--it looked brand new--inside & out. I can't say enough good thinks about this body shop.
-
April 2020 by Tara S.
Horrible customer service Paint mismatched Had car 10 days for a 5 day repair Did not even do all repairs in that time frame told me to bring it back another time AVOID THIS PLACE AT ALL COSTS
-
February 2020 by Timothy T.
What a great experience we had at Mike's...from the estimate process to the return of our perfectly restored vehicle. Thank you, Mike's Auto Body...we highly recommend them!
-
January 2020 by L R.
I hit a garbage can and tore up my new mustang. They fix her up and she's like new again. Excellent customer experience. Will do business with them in the future.
-
December 2019 by Raymond C.
Mike's is a great place. The personal there are top notch and the service can't be beat. What a great business. I am really impressed!!!!
-
December 2019 by Rosemary T.
We took our car to be repaired at Mikes, they did the job quickly and very professionally. We have used them several times in the past and have always been satisfied. Would recommend them to anyone.
-
July 2019 by Don-JuDee C.
Only issue we had was the original estimate of 3-4 days turned into 8 days due to a low estimate of cost by the insurance company. Professional business with great customer service. Progress was texted to us regularly. The work was excellent and the car was returned cleaned inside and out.