-
September 2024 by edwin mauras
Sales department was great service department sucks. If you want to get lied to take your stuff to them. Brought my machine in for a 100 hour. Service paid for a 100 hour service. Picked up the machine, brought it home. Had some issues brought it back in, and the mechanic that worked on the bike told me that he was told to only do a oil change. Many times I've called the service department got put on hold and never picked up the phone to speak with me. Give, it's the service department of big fat 0.
-
September 2024 by Nicholas Seidl
Just an overall bad experience
-
September 2024 by John Cate
I was on a tight timeline to purchase as I was in the middle of a move. Alisa and her team crushed this 100%! I showed up at open and they already had the bike in prep and paperwork started. I was in and out in no time with a great deal on the exact bike o was looking for. I maybe moving 600 miles away but I will be back to do business because of her team. Thank you!
-
September 2024 by Marie Roenelt
Jackson was super great & very professional & honest to deal with. We purchased a 2024 can am trike from him
-
September 2024 by Elias Kranidis
Our salesperson Chase was really thorough and informative. This is the 2nd craft we purchased from Rockstar Powersports in Brooksville Florida. The sales manager and finance team was a pleasure to deal with as well. Got a great deal.
-
September 2024 by Shawn OConnell
Stopped in to see a friend of mine today who now works there. Nice place good inventory and friendly staff. If you need parts, stop in and ask for Scott. And remember support local !!!
-
August 2024 by Luis C FR
I event there just to shop around and I end up buying two jet ski, they get me a very good price plus the guy who attended me, his name Chase was great, he’s service was excellent. Thanks a lot
-
August 2024 by Mark Murchie
I just want to thank chase and the rest of the rockstar crew for helping me out with my purchase of a brand new sxs this thing rips tater chips like no tomorrow will definitely be back for my next purchase ??
-
August 2024 by Miranda Calia
Knowledgeable and great customer service from Chase !
-
August 2024 by michael sellars
Not a good place to do business
-
August 2024 by chandler bush
Chase was wonderful help that’s for the boat
-
August 2024 by melanie giglio
Went in on a whim just to check out a small boat they had for sale. Was greeted and helped by Anthony with enthusiasm and he had great knowledge to give. I'm happy with my boat and having a great summer. ?
-
August 2024 by Jessica Malinowski-Realtor
Great customer service! Chase always answers my questions and goes above and beyond! His extensive information and expertise is impressive.
-
August 2024 by Bobby Anderson
Great place and great staff ! Matt was a ton of help and everyone else involved as well.
-
August 2024 by JT
I called Rockstar Powersports to inquire about a Red/White 2024 Sea Doo RXT-X 325 that I had seen in the showroom a few weeks before. I just wanted to know what the out-the-door price would be as I was looking to buy one that day. I ended up having to call 3 times - the first time they said they had eyes on a red/white on the showroom floor and would call me back in a few minutes with the price. 2 hours later, no call back so I called again. The second person said they aren’t sure if they have one and that they would check to see if there is one in the back and they would have a manager call me back in 5 minutes with an out the door price. Another 2 hours later and no call back so I called a 3rd time. This person said they don’t have any red/white ones in stock at all and that they have “been trying to get one for weeks with no success since it is such an in-demand ski”. They proceeded to try and sell me a grey one instead and kept asking when I could come in. I said I’d really just like to know an out the door price on a 2024 RXT-X 325 in general if they don’t have red/white. They said once again they would call back in a few minutes with the price. An hour later and still no call back. So I showed up to the dealership. When I get there the salesman now says they have 2 red/white RXT-X in the back in crates.
I was finally able to get an out the door price after speaking to 4-5 people over 6 hours and driving to the dealer. I was ok with the price and was ready to make a deal. After talking to a few different sales people the sales manager (I believe) came out and offered me $2500 for my Jetski that I brought to trade in and would not go a penny more since he said he was already paying $500 more than it’s worth. I said if you can do 5k trade value I will do the deal today. I initialed the paper saying I would. He came back and said they are “no longer interested in my trade” and that “I would have a very tough time getting even 4k if I tried to sell it privately”, and that “every month I waited to sell it, the value of my ski would decrease by 25% or more” since it’s towards the end of summer and that I would be calling him soon to take the $2500.
Long story short, I called Cycle Springs Powersports the same day and they gave me an out the door price immediately while I was on the phone, (same price as Rockstar), confirmed they had 5 in stock while I was on the phone, and when I got there they gave me exactly 5k for my trade as their first offer, didn’t even have to negotiate. Super happy with my new 2024 RXT-X 325 and super happy that I found a different dealer that was organized and honest with me from the very beginning.
