AutoZone Auto Parts in Brooksville, FL, is a trusted retailer offering a wide range of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The staff provides helpful and friendly service, often going above and beyond to assist customers. For example, Erik helped a customer replace headlights, ensuring they had the right bulbs and protected them with bulb grease. Randy assisted a customer with a flat tire, using his own truck to pump it up and finding the nail in the tire. Crystal S., the manager, demonstrated professionalism and kindness by helping a customer change a rear light after hours and even changing a car battery. She also helped another customer replace windshield wipers in the pouring rain, showing dedication and excellent customer service. Overall, the team at this location is caring, attentive, and willing to go the extra mile to ensure customers’ needs are met. AutoZone Cortez Blvd is a reliable place for auto parts and helpful service.
A big shout out to Randy, an employee at this location. I had a flat tire and he helped me with Fix A Flat, used his own truck to pump up my tire and helped me find the nail that was in the tire. He went above and beyond service! Thank You Randy!!!
June 2024
Crystal S. was professional and very helpful in changing my rear light. Aftee leaving a competitor who told me they could sell me a light but they couldn't change it for me. She went out of her way to call someone to see if the bulb that was stock was interchangeable for my car. Thanks Crystal.
June 2024
Good customer service, but poor re stocking of merchandise. To many empty merchandise slots of items that are popular.
