Pickett's Ace Hardware is a family business known for its very friendly and helpful staff. Customers consistently report excellent experiences, often driving past other stores to shop there. The store has just about anything you can think of and carries most everything people are looking for, from rods and fittings to large mailboxes and Big Green Egg grills. The staff is highlighted for going above and beyond. Employees are described as smart, awesome, and expert, providing great customer service. They are able to help with difficult problems, answer all questions, and offer suggestions and advice. Staff members assist in finding parts, cross-referencing numbers, and helping customers choose the right products. They carry items to the register and to cars, help with loading, and handle transactions including signing customers up for the Ace Rewards program, which includes benefits like free setup and delivery. Due to this exceptional service, the store has become a go-to place for many, with customers planning on shopping there more and more and definitely returning. The experience is consistently praised as wonderful and excellent, with many preferring to support this local business over larger big-box stores.
I love Pickett Ace. The owners are honest and friendly people! Anytime I go to an ace it is here for sure!
November 2025
very helpful and was able to help me with a difficult problem. She was smart and together we put together some rods and fittings for the job and it worked perfectly. This store has just about anything you can think of. I plan on shopping there more and more
October 2025
Had to post because of the beautiful cat who chills by the front door .
