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September 2024 by K.C. SULLIVAN
EXCELLENT BANK, VERY PROFESSIONAL AND KIND. SHANNON LISTENED TO US AN EXPLAINED EVERYTHING CLEARLY.
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September 2024 by M boyle
Very helpful and knowledgeable on any questions I had and explained things very well even for an old guy like myself to understand. Great employers all great humor as well
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March 2024 by Celina Mae Pittman (Celina Rae)
I went to another bank for a short time and that made me appreciate Capital. Citiy’s outstanding customer service and support more than I ever had before. I love the personal treatment I receive, like all of them are my Nextdoor neighbors
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March 2024 by Celina Mae Pittman (CelinaRae1)
I went to another bank for a short time and that made me appreciate Capital. Citiy’s outstanding customer service and support more than I ever had before. I love the personal treatment I receive, like all of them are my Nextdoor neighbors
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March 2024 by Fred
Awesome Customer service very helpful Mrs Shannon Osgood was awesome she went all the way into helping me set up my account and made me feel very safe and she also is the best capital city bank has to offer I give 5 stars for awesome customer service and very nice and Dependable
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October 2023 by Laura Hamblin
Nikia was busy but took the time to help me open an account anyway because the other were going to be a while. She was quick and efficient and solved the problem I had for a few days in just 10 minutes. Branford capital city bank, especially Nikia, is the best.
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October 2023 by Shirley Wimberley
Always friendly and helpful
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July 2023 by Leci Lee
Very efficient, friendly and knowledgeable tellers. Fairly quick too.
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July 2023 by david larson
Professional service and friendly staff.
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June 2023 by Kathy Thomas
Wouldn't choose another bank ever
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June 2023 by MJB Walker
Mrs. Osgood was simply the most helpful person I’ve ever dealt with in a bank, and she had a very nice pencil holder. I highly recommend this bank; very efficient people.
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April 2023 by Paul Amant
Was in a hurry I was greeted by a knowledgeable :) that immediately took me into her office got my business taken care of within 25 to 30 minutes everything was done And I was back on the road. It is a really cozy type of small community bank that is perfect for this area
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December 2021 by A K.
I have had great experiences with Capital City Bank, Branford Office. They have caught and notified me about attempted fraud on two occasions and have helped me resolve issues on several occasions. I would recommend going to the branch and getting to know the personnel there and letting them become familiar with you. Whenever I have needed assistance, they have been available and have been ready and willing to help. Most of the time, they solve the issue on the spot. When they have been unable to solve the issue right then, they have been patient and reassuring and have explained the process and timeline for resolving the issue. I have called the bank on numerous occasions to ask questions. When I could not get through immediately, I left a message and a banker returned my call within a day or two. I would recommend Capital City Bank as a community bank.
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September 2021 by Dianna “Dee” Cooper
I absolutely Love My banking Team in Branford, Florida! Banking is a Very Personal part of My Life... Having a Team of Hard working Individuals All working for Your Good is Pretty Awesome no matter Who You are!
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August 2021 by Ron Walrath
Everyone that I've encountered here has been great. But mostly, Kelli is helping me get financially sound again. All of the CCBs that I have been to are very good.
