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February 2024 by Yez Du
I made a cash deposit of $500 for my cousin who is in another state and customer service told him that there was no deposit, I go to the bank and they tell me that they can't tell me anything where the money is, I mean in a few words it seems that Someone took the money because they don't know where the bad bank is, be careful before depositing.
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February 2024 by Yetzaira Rosario
Worst bank ever never had workers never can do something right they always have someone that doesn’t know what they’re doing cause is new and Sometimes they running low on money Can’t even take 300 cash out.
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December 2023 by Adolfo Baeza
Excellent service, quality, responsibility, and we also feel supported since they give us the necessary information and support... Thank you very much Maria Hernandez, your commitment speaks very well of you...
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December 2023 by Cebez
Miss Thea and Sir Mark are fantastic people to talk to and work with when opening my new account with them thank you so much both of you. Great service!
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December 2023 by Mowet Slaughter
THIS IS LITERALLY THE WORST PLACE I HAVE EVER EXPERIENCED ‼️‼️‼️ THEY LITERALLY TAKE MONEY OFF AS (SOON) AS I DO A TRANSACTION ... PUT IT AS PENDING INSTEAD OF COMPLETED. WAIT A FEW HOURS AND TAKE MORE MONEY OFF FOR THE EXACT SAME THING THEY TOOK MONEY OFF FOR IN THE FIRST PLACE THAT THEY PUT AS PENDING IM NEW TO TAMPA AND WAS TRYING SOMETHING BECAUSE I REALLY NEEDED A DEBIT CARD AND NOW IM FREAKING STUCK NO MONEY THEY PUT ME IN THE NEGATIVE FOR THINGS THEY HAVE ALREADY CHARGED ME FOR THIS IS HORRIBLE I AM SERIOUSLY STUCK BECAUSE OF THIS STUPID BANK AND THEN I CANT EVEN TALK TO ANYONE 24 HOURS IM STUCK AND CANT EVEN GET ANYONE TO DO THIS JOB FOR ME PLEASE DO NOT DEAL WITH THEM !!!!
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March 2023 by Vincent Decastro
This is the best bank yet to be honest it's smaller but more efficiently quicker than the big corporate banks, the two banking reps there Noah and Trey are friendly, professional and very knowledgeable and I like this bank more than Chase, Wells Fargo or TD bank because it's not super crowded all the time and I've been to those big banks I don't know about y'all but some people in there that are working and banking in those branches god they look miserable.
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March 2023 by amy davidson
Best bank I’ve banked with so far! Great customer service and good management!
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March 2023 by Audi Briezz xoxo
Highly recommend this bank , always outstanding service and very nice !!
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March 2023 by democr acy
They charged me money for a debit card for my new account. They charged me to replace this debit card. And they charged me to close my account once I realized I couldn't find their ATMs anywhere but at walmart since their not a real bank. Worst bank ever
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March 2023 by Nilsa Felix
Love this bank