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July 2024 by Ryan M
Called today at 4/18 at 1:50pm, was treated rudely by associate and hung up on. Last thing they asked was if i wanted to open up an account and I said that I was already a wells fargo member. She said “oh” rudely then I heard her click the phone down and hang up.
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May 2024 by Daniel Segarra
I don’t know what’s with these tellers, I go through the drive thru atm, out of service. So I go through the teller and asked them to deposit my check into my account. Another lady comes and asks me if I need help, to which I reply “I’ve been helped already” after 10 minutes of waiting they ask me for another form of identification (I gave them my debit and my id prior) and they claim I only gave my id. I told her I gave them to the previous teller and they apologized, fine. BUT after all that time waiting they come back to give me cash from my check after I said DEPOSIT TO MY ACCOUNT. Never coming here again.
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May 2024 by andres sanchez
They don't want to cash a check for me, I'm one of the owners of the company associated to the account, they told me to come back tomorrow to cash it. Or to go to another branch. makes sense?
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March 2024 by Victor Cabrera
Lack of employees , waited 30 mins on a lane and had to go , only 1 person attending customers , other employees ones sitting chilling on offices ;(
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March 2024 by Latoya Walker
Teller ask for customer SSN loudly so the other 6 people waiting in line could hear. Personal information should be more securely. This location need more than one teller. The teller here is very slow
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February 2024 by Russell Wagner (Luvmusclerussell)
Don’t know how other reviews are …. But, if these folks find the wallet you left in their lobbyI assure you they will not stop doing detective work to get it back to you . INTACT….I’m NOT A WELLS FARGO CUSTOMER, my brother is….Yet no effort was spared to find me…. Great job Team !Be proud of your customer service. Russell k Wagner
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December 2023 by Darrell CSW
I have had money taken out of my account on 3 different occasions without my consent. Luckily, I caught all 3 of them right away, but no one has access to my information, but the banks. I notice whenever I go through the drive thru teller, it takes them nearly 10 to 15 minutes to do a simple transaction. I'm starting to think the employees are copying customers information and doing online shopping & I think, if someone takes money out of my account to make online purchases. Those purchases have to have an address they are going to or at least a phone number that the purchase is made on and I the victim should be provided with this information. I don't just want my money back. I want those responsible to be criminally charged and I want to be informed.
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December 2023 by Jason Vidar
See you in court
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September 2023 by Toni Jayne
Only leaving a star so I can leave a review. They suck. They screwed up my account and won't take responsibility for it. Even with physical evidence that it's their mistake, they insist they aren't at fault. Unacceptable
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September 2023 by Oceanside Paving
Personal vendetta against us to the point I feel persecuted
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August 2023 by Salma Kat
Quick, professional and friendly! Thanks!
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August 2023 by Ангелина Чеснокова
Only one person works and no one else.
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June 2023 by Stephanie Murphy
Horrible!!! My daughter, a first time banker, needed to open an account for her direct deposit. We sat with an accountant representative on May 22, 2023. As of today, she has not received her debit card or access to her online banking. After calling the 1800 number she was told that they can not fix this problem and she needs to go the branch. Fast forward, you can only be seen if you have an appointment but who has time to wait a week between the hours of 9-5. A mistake made by this branch is punishing my 17 year old daughter. She now has to take a day off of work if we want to resolve the problem that was created by this branch!
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December 2022 by Maria Salazar
They are extremely rude. I was happy when this branch reopen, but they hire the worst workers. They don’t want to work. I went to get services and was told that the agent had a appointment and he couldn’t help me. I saw him standing with his hand on this pockets looking at me for 7 minutes. He could had helped me if he wanted it. My request was very simple and it should have taken just a few minutes. I spoke to the manager while we looked at him with his hands on his pockets waiting for his appointment that was not showing up. She said he was waiting on his appointment and there was nothing he could do to assist me. I left the branch and his appointment hadn’t shown up. Just plain a simple, they refused to help me with my small request.
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December 2022 by Jessica Segovia
Horrible customer service ... I had an appointment scheduled through the app for this location and the lady said I was not on her schedule and told me I could not be helped and I had to reschedule again for another day. I clearly showed her that I had an appointment and showed her my text and she still made no attempt to help or accommodate me. Made me waste my time. Do not come to this location. The branch on Kings ave is much nicer and great service.
