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May 2024 by joey kappa
Operated by children oblivious to the concept of customer service. Regardless of the lack of urgency and the standing around and chit chatting behind the glass while people are waiting in line. Out of five employees not one said hello.
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May 2024 by Lazaro Leiva Yera
They never have time to open an account they don't want to work they don't even listen to you when you tell them you want to open an account they automatically tell you that you can't it's rubbish
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April 2024 by Casero Music
This is the worst WF branch on Earth! I don't know if it's understaffed, undertrained, or unloved by WF but this branch is a disaster in every area from management to tellers to bankers. When I mean every area, I mean every area.
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April 2024 by Renier González
Worst experience! Incompetent institution
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March 2024 by Greg Carr
Don’t know why this branch is even open. Never has employees
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February 2024 by J G
This is the worst branch I have ever dealt with. I gave the teller a check and piece of paper with a list of the denominations I needed. Teller couldn't follow my direction.
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February 2024 by Reyna
Don’t go to this bank on Saturday there’s only 1 teller behind the window and 2 others in their offices ignoring customers
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February 2024 by J W Taylor
Drop in on February 1, 2024 to open a checking account. ($200,000) was told "we have no bankers" therefore you can't open an account - come back tomorrow we might have a banker. Sixty eight years of living... I thought banks wanted your money! LOL This location has nothing but teenagers who don't want to work.
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January 2024 by Vakhtang Georgia
Poor Customer service
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January 2024 by Ashley Mobley
Horrible.. they will have 3 associates out talking randomly while seeing the line is long and won’t help at the counter (despite the teller ringing the bell for help). If you call no one answers and it’s not because they’re “busy” they just don’t answer. I have a business account and this is far beyond ridiculous. No other Wells Fargo but this one moves so slow. I give them a -1 out of 5.
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January 2024 by Vakhtang VG Tile Contractor LLC
Poor Customer service
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December 2023 by Pete’s Carport (PeteDiddy's Garage)
Absolutely terrible service and atm machines barely work. I have two business accounts with this bank that I was happy to open in 2017. Recently I have had terrible experience. I came in to get one of my employees a card for the account and sat in waiting room for 45min with no one coming to acknowledge me. Two of the employees sat in their rooms and acted like I wasn’t there. Finally someone came out to ask what I needed and I asked where to sign in. They said oh we don’t do that anymore. Well that is very confusing to start. Than he tells me that they can’t issue me any cards without my employee present. I own the business and the account but still can’t set up a card? Next day went to branch in tampa and was shocked at how quick I was acknowledged and helped. Of course the representative got me what I needed and said they do this all the time and the other person was wrong. I am writing this review as I wait another 45min with no one acknowledging me. Why is this branch so bad?
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November 2023 by Belkys Rodríguez Romero
The best opinion of that bank Well Fargo de la Kings, the best for carrying out procedures for Latinos, where they serve us in the best way, with all education, especially Cristiam, customer service specialist, congratulations to the entire Well Fargo Ave Kings team .
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November 2023 by Lismeivy Dumenigo
Since I began my relationship with Wells Fargo I have been very satisfied with their services, above all I thank Cristian Lozada who has been of great help to my husband and I since we do not speak English and has offered us excellent service. That is why I sincerely recommend this branch.
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November 2023 by Yosvany Navarro Sánchez
Excellent service. Especially Cristian Lozada.
