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March 2024 by Amanda Miller
I don’t recommend doing orders for pick up. They mark things out of stock that are very much in stock. I had to lug my two toddlers in after they said all but one item was out of stock and literally everything else was in fact, in stock. Also, I used a $10 reward on the pick up order which got deleted completely. :| Lame.
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March 2024 by Karen Smith
I go here for my makeup needs and use the hair saloon. Tonya B is the best stylist I had in a long time. She is so nice and friendly, and she gets what I want in my hairstyle.
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February 2024 by Lara Kontakos
I received excellent service and my hair has never looked healthier and prettier after having my hair cut and styled by Dawn Lowry. I highly recommend her if you're looking for a master stylist.
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February 2024 by That Gurl
I had never been to Ulta before but I got gift cards for Christmas and I was kind of excited because as a woman in her late 30s I use eye cream and I'm starting to use face serum and so I use a collagen on my eye and a peptide 24 on my face currently I went in and tons of employees were walking around I don't know what I'm looking for things are everywhere the store arranged oddly, no real "sections" just arranged by brands, and isn't very clean... and not one employee stopped to ask me if I was looking for something specific or if I needed help ,so I'm wandering around and around, I finally find something I think I like and a lady who works there walks by and said oh that's a great product, I had such a small box in my hand I doubt she even knew what I had. But I asked her - "I don't see on the box is this noncomotogenic?" and she said "what does that mean?" .....if you work at a beauty supply store or even if you're a woman I would think that you would know what that means !!! I was really disappointed, and some of the prices are normal and some of them are ridiculous . it's like Lord of the Flies in there. A lowbrow store masquerading as high brow.
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February 2024 by Rick Creed
My wife loves this place
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February 2024 by Myla Brown
Great selection, however staff isn't so helpful half the time, there was only one time out of the five times I've visited that I've been greeted and felt welcomed. However please teach your staff to engage with customers rather than their friends! I had to search for help and only found one lady in the back of the store and she was already busy. I felt unwelcome, Sephora is better when it comes to actually helping and engaging with people !!!!
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February 2024 by christen hill
They run out of make up quickly try to go when the shipment comes I can never find my shade
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January 2024 by Michelle Miller
I couldn't get one of the many reps behind each cash register to assist finding supplies. Unable to get eyebroes/ lashes done because the had no one
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January 2024 by A Miller
Luv, luv, luv ULTA ❤️ Great customer service, fast lines ?
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January 2024 by H. H.
Store was very dirty and messy. Inventory was so low too. I went today a Wednesday thinking the store would have been cleaned from the weekend crowds,nope. We were never greeted and my husband couldn’t believe the amount of damaged products on the floor. Didn’t buy a single thing because what I went in for was not in stock and couldn’t get past the mess and poor condition of the store. What a waste of time and dealing with traffic to go here.
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January 2024 by sanai alexander
I am a loyal ulta customer i really don’t shop at sephora at all even though sephora carries brands that ulta doesn’t vise versa. It is 12/30 5 days after christmas there should be no reason it is that chaotic and unorganized in that store. every shelf was basically empty or had products thrown around and i’ve never had this experience at ULTA. i’m extremely dissatisfied and irritated because the closest Ulta to me is 25 mins away and that was a complete waste.
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December 2023 by tanayrie morales
Josi did my hair and she did AMAZING! I love love my hair. She made conversation and made me feel so comfortable. She made sure to ask before she did anything and made sure that I loved it. Such a good experience with her and I would definitely be coming back to her. Thank you Josi!
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December 2023 by Danny Lockwood
Title: Wonderful Shopping Experience at Ulta Beauty StoreI've been purchasing gift cards from Ulta Beauty Store for birthday and Christmas presents, and each visit has been a delightful experience. The store truly stands out not just for its extensive range of beauty products but also for the exceptional customer service.One of the key reasons I keep returning to Ulta is the friendly and knowledgeable staff. They are always eager to assist, offering helpful advice and insights into the latest beauty trends and products. This level of service makes the process of selecting gift cards much more enjoyable and less daunting, especially when you're trying to find the perfect gift.The variety of products available at Ulta is impressive. Whether it's skincare, makeup, fragrances, or haircare products, they have something for everyone and every budget. This wide range makes their gift cards an ideal present, giving the recipient the freedom to choose what they love.Furthermore, the ambiance of the store is inviting and well-organized, making each shopping experience pleasant and efficient. I always find what I need quickly, thanks to the clear layout and the helpful staff who are ready to point me in the right direction.In conclusion, Ulta Beauty Store is my go-to place for beauty-related gifts. Their friendly staff, extensive product range, and pleasant store environment make every visit a joy. I highly recommend Ulta for anyone looking to purchase beauty products or gift cards for loved ones.
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December 2023 by Arianna North
It’s total frustration and poor professionalism to keep products on the website that are not even in stock. There’s also no option to try to be on a waitlist. All it tells you is that the item is out of stock and not available anywhere. If it’s not in stock then take it off your website and app.
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December 2023 by Nancy Stoops-Libengood
I received the wrong product for an online order. I thought there would be a huge issue trying to exchange the perfume gift set; however the staff made the exchange so easy, accommodating and overall perfect!! Great customer service!