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March 2024 by Susan Dikeman
I took my car for service at Tires Plus and they were polite, professional and finished much sooner than was expected. Had a little trouble applying a credit I had on my card and they were very patient and talked me through it.I have been going to Tires Plus/Firestone for years but it was my first time at this location. I will definitely be back for service again and I do highly recommend to others looking for a good place to go to!
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March 2024 by Zoe Solar
Coby was one of the best mechanics I have ever had experience with. He always takes the time to make sure everything is communicated and that there is total satisfaction! Amazing energy and 100% the resin I drive 40 minutes every time I need work on the car! Definitely needs a raise and a lot of praise! A great asset to the company for sure!
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March 2024 by Judy Kowalski
Booking online was easy. The location was great. We walked to the restaurant next door for lunch and shopped at a Burlington close by. Ken and Danny did a great job replacing the brakes on our jeep.
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March 2024 by Willie Bowman
Worst tire shop in this area hands down. Just needed two tires installed (which I already paid for and scheduled and appointment) and I couldn’t even do that. Then whoever the man was working the front of the store has ZERO customer service skills so I just took my tires and left before a scene was caused. Long story short, terrible experience here and I will make sure me or anyone I know never does business with this store…
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February 2024 by Andrew Turnbull
I cannot praise the team at Tires Plus enough for their exceptional service. When we needed new tires, they got us in right away, demonstrating both efficiency and professionalism. What truly stood out was their friendliness and genuine helpfulness throughout the entire process. It's rare to encounter such a welcoming and competent group in the automobile service industry. Kudos to the entire crew for exceeding expectations!
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February 2024 by Raul Zaldivar
Great customer service, the best advice about the tires, and excellent work.
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February 2024 by MyNameIs Justice
Service ok. Just expect to wait all day. Job was completed and done well.
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February 2024 by G P
Visited Tires Plus because I had a nail in my tire. Although they were booked with appointments, Coby took care of us with no hesitation. Coby was thorough, courteous, and friendly. By far the best service I’ve had. Definitely recommend.
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February 2024 by KC G
Had my tire repaired. Nice workers and quick service.
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February 2024 by karen bernhardt
3 hours for an oil change when the rep told me 45 minutes ( then went home, the rep) while my 11 year old and I stood out front waiting. My 11 year old was in a uniform and we missed his football game. When I asked, the manager said they drained the oil but were waiting for another filter??? I was NOT told anybody this and remained at the store the entire time. Then, the rude employee who hesitated to give me my keys didn't even say words to me, looked at me rudely ( because I was in a rush)and literally would not give me my key! I had already paid! This was my worst experience EVER! Had I been a male and not a female w a child, I would not of received this treatment. Also, refused to do a tire repair when nail was NOT in the sidewall and said I need a new tire for 497.00! Left me unsafe and I cried the entire way home. OH! But at least I got a 50 percent off cpn????I wouldn't go again if they were FREE!
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February 2024 by Kyle Mouton
I'm a very understanding person, particularly with everything going on with the supply chain. That being said communication was horrible. I had to initiate every follow-up, and the lack of communication cost me wages because I wasn't able to properly plan. I also had to initiate the search for the part, which I was able to find with only a couple of calls. After that part fell threw I again wasn't contacted and had to drive up to the store to get an update. It was at that point a nice young man was able to find the part within 20 mins. I feel like I was gaslight about the whole process. Will not be coming back.
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February 2024 by Deborah Haber
Everything was great the only thing I can mention is I asked for 2 rear tires.I picked up my jeep 1 hour before closing and loved them then the next morning. At opening time i called and asked about getting the other 2 for front.i used my newly opened Firestone card for 6 month same as cash and requested if they could reverse charge and rebill for amount of 4 so i can get 12 months same as cash and was told no.i would be charged for 2 and 6 months so I would then have 2 transactions each are 6 months. No way. I would be paying double I wish it could have been done but I only can say I'm at fault but I didn't know how nice the tires would be
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February 2024 by Christina Williams
Great group of guys. They found my small leak and fixed in less than 30 minutes. Highly recommend!
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January 2024 by Piri R
Ethan was really professional and treated every customer that came in with great customer service including me, highly recommend this location.
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January 2024 by Daniel Myrick
I've used Tire Plus in the past in Insurance Claims through my Insurance. My score is reflected by Tire Plus affiliation with Firestone.
