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August 2024 by Rainney Yaras
We recently purchased a half split queen bed from Somnis at the Brandon Mall. Ron was great with us. We visited the store then went back and purchased the bed, Ron was great through the whole process answering all our questions. The delivery and setup went very smooth, we are very happy with our new bed.
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August 2024 by barry sims
Great experience shopped around for a good while for this bed, sales person very good knowledge and shall I say bedside manner? kept us in the loop which is uncommon since 2020,delivery right on time in and out in 15 minutes very pleased with it all!
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July 2024 by Anesha Henry
We had an amazing experience with Phil and learned so much interesting information on mattresses. I recommend going to see him.
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June 2024 by Scott Prather
Having never heard of this company, my wife and I were skeptical. But, from the initial sale to the installation, the communication was outstanding, the set up and delivery fantastic. We had two sleep number beds before this bed, the MLILY is far superior for less money. I would strongly urge everyone to try out this mattress.
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June 2024 by Robin Whaley
We bought a bed a while ago from them ,this company not only sold us an amazing bed, but held our bed for several several several months while our house was getting ready… They always kept in touch. Very nice people when we were finally able to get our house and put our bed in it. They came delivered it set it up showed us how everything worked assured us that if we had any issues we can call the store immediately. We also bought several pillows from them. My head has never rested so well on a pillow .I would highly recommend this company, it is a very friendly company to do business with their product is also awesome
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June 2024 by Boe Harris
Somnis Sleep Systems are a great company with very good customer service. The delivery team was courteous friendly and very professional. I would recommend this company to anyone who's looking for a comparable bed to Sleep Number.
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April 2024 by Ramiro Jaime
Had an issue with my Somnis bed. Provided great customer service and fixed my bed with no issues. The gentlemen who came to do the repairs were awesome!
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April 2024 by Rob
Sadly, my recent visit was a disheartening interaction with the manager. Upon entering, we received no acknowledgment, setting an unfavorable tone from the start. Upon attempting to address certain concerns, the manager's demeanor conveyed a sense of inconvenience rather than welcoming engagement. It is concerning to witness such lapses in hospitality and professionalism from a managerial standpoint. It is my hope that future interactions will reflect a more customer-centric approach and an improved standard of service.
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April 2024 by Christy P
We had a great experience buying a mattress from Stan! We weren’t planning on buying a mattress and just stopped in to look. Stan was so genuine and wasn’t pushy at all. He answered questions, told us about his favorite features, and was very knowledgeable. We didn’t really need a new mattress but left with one. Along with some new pillows and a set of bamboo sheets ? He’s fantastic and if you’re looking for a loyal employee who is also a great salesman, you should hire Stan. His boss is mean to him publicly and clearly doesn’t appreciate his skills or loyalty. He deserves better. The bed was delivered and not set up correctly. We were also told by the boss that our current bed frame wouldn’t hold the 600 lb bed system. When I looked it up it was actually able to hold up to 3000 lbs. ? So they set it up on 6 little pegs instead. The pegs were wobbly and unstable until my husband and I fixed them. After about a week of sleeping on this amazing mattress we realized it wasn’t any more amazing than our last mattress and that we were unhappy with it. It just wasn’t very comfortable night after night. I called and asked about returning it after about 2 weeks. Turns out there are no returns. Wish I would’ve asked about that when we were purchasing it. It’s considered an “intimate item”, so you can’t return it …. UNLESS (get this) you are returning it for a one-time exchange of another mattress that you may or may not like after a week or two. Then if you are unhappy with THAT mattress, too bad. It’s yours now. Just wanted to give a heads up to do your research and make sure the mattress you choose is the one you want because there are NO RETURNS.
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April 2024 by Joseph
Incredibly rude employee here.
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April 2024 by Brian Keeth
The purchase, bed set-up, and service are second to none. The delivery/set-up team was very precise are, professional, and thoroughly knew their product line. The Somnis Sleep Systems team made my bed purchase easy and worry free.
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October 2023 by Andrew McIntyre
All my questions and concerns were addressed in a concise manner without any unnecessary info.
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October 2023 by Starr Anderson
We love our new bed The manager, Ron Higgins, was very knowledgeable and patient in helping us find the best frames and mattresses for our particular needs. When my husband changed his mind after the bed was delivered, Ron Higgins and the company were very helpful in finding the perfect resolution to our problem.
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September 2023 by Aaron V
Great place for genuine latex mattresses! Staff is knowledgeable and kind. Highly recommended!
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June 2023 by Bruce Lotarski
Excellent and expert service - very impressive!!! Ask for Aaron, he deserves a raise.
