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“I had a great experience here. The guy at the front really really helped me out. He was a bald old guy with glasses (African American)!! Great work man! He made everything so simple and easy to do! Thank you!”
“The facility was very clean and the staff was extremely helpful and pleasant. They also had clear tape available for use by customers and that's rarely seen in any post offices that I go to anymore, especially my local one.”
“Best shipping service I would definitely recommend coming here for anything you need to ship they carry every carrier so easy to drop off my fedex and usps packages at the same time”
“Title: Outstanding Service at the United States Postal Service in Valrico, FloridaI recently visited the United States Postal Service location in Valrico, Florida, and I was incredibly impressed by the exceptional level of service provided. The team at this location, especially Brittany, Amy, Andre, Anna, and Sam, truly set a new standard for customer care and efficiency.From the moment I entered, I was greeted with warm smiles and a helpful attitude. Each staff member, Brittany, Amy, Andre, Anna, and Sam, consistently went above and beyond in their roles. Whether it was offering assistance in finding the right shipping solution, answering queries with patience and clarity, or managing a busy flow of customers with ease, their dedication to service excellence was evident.The level of personal attention and care I received was reminiscent of a family-run business, rather than a typical government or corporate entity. This approach significantly enhanced the overall customer experience. It’s rare and refreshing to see a team work so cohesively and with such genuine enthusiasm for assisting customers.What stood out most was the staff’s ability to provide world-class service, ensuring that every customer felt listened to, valued, and satisfactorily served. Their expertise in handling a variety of postal needs, from simple mailings to more complex shipping requirements, was impressive.The facility itself was well-maintained, organized, and operated efficiently, reflecting the professionalism of the staff. It’s clear that the team at the Valrico USPS location takes great pride in their work and the environment they create for their customers.In conclusion, the United States Postal Service location in Valrico, Florida, is a prime example of excellent customer service. The team, particularly Brittany, Amy, Andre, Anna, and Sam, deserve high praise for their commitment to providing a friendly, efficient, and helpful service. Their approach makes visiting this USPS location a genuinely pleasant experience, and it’s heartening to see such a high level of service being maintained. This location is a great asset to the Valrico community.”
“I want to commend and thank Roberto. Roberto was more than helpful great gentlemen who really loves his job and is so good to customers that I seen before me and after me. I hope everybody reads this and would get to experience how great this gentleman is”
“Im updating my previous review of 1 star. They ended up being able to locate my package. the supervisor is a nice man who called me said they would attempt to find it and they did. It was in my mailbox today. So for that im grateful.”
“I'm in Florida vacating for an extended stay and I ordered something that needed to be delivered. I spoke to a male worker before I had the package shipped there.I went into the post office to pick the pkg up and spoke with the post master, I believe. He was very nice and had no problem accepting the pkg and the pkg was delivered by UPS.”
“I will generally ONLY go to the Dover, Florida post office for services. Carmela is an amazing person and provides exceptional customer service. She goes over and beyond to provide the best customer service. I definitely prefer this location as opposed to Plant City whose employees are "too busy" and not helpful at all. You're basically on your own at the Plant City location. Thank you Carmela for assisting my son and me with the books shipment!”
“I like this little local post office. The customer service has always been good and quick in my experience. And I always appreciate my mailman and their quick deliveries.”
“For God so loved the world that he gave his only begotten Son that whosoever believeth in him should not perish but have everlasting life. John 3:16For whosoever shall call upon the name of the lord shall be saved. Romans 13:10”
“I have never had an issue with this location. I have been during my postal services here for more than 40 years when it was the Produce Postal Service before it was renamed. The employee have always been nice and professional.”
“Stacy was absolutely was a joy to work with. She was very knowledgeable on all of USPS shipping products. Her customer service was a 10/10, and she spoke with a radiant smile the entire time.”
“Honestly the best and quickest Post Office I've ever been to. There was a long line but I stood there for less than 5 min because the workers were so speedy and attentive. 10/10 experience”
“Just left USPS, the line was really long with only 1 person working upfront. A woman stepped in, I think her name is Fire'Doncha. She was so fast and was really good at what she does. I'm glad she helped us, I thought I'm not gonna be able to make it because they're closing soon. This 5 star review is for her. Thank you for all your hard work and help.”
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“All the staff is super friendly, and very helpful. They always say "sorry for your wait" even if it's a 5 minute wait time. The place is clean and well supplied. Great group of workers!”