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December 2023 by Cindy Conway
I liked the one-on-one training with Sabrina. She shared really good info that I had not heard before and she showed me how to manage our most difficult behavior problem. I tried a single session and liked it so much that I bought a 4-pack of one-on-one lessons.
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March 2023 by Chris J.
Expensive compared to amazon and chewy. Low stock on cat items. Petco brand litter box broke within 2 weeks
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November 2022 by Grace L.
We took our puppy here for puppy training classes with Sabrina and had a great experience. Sabrina was an excellent and knowledgeable teacher, provided clear instructions, was patient and friendly, and took the time to address the concerns and needs of each owner. All of the staff at the store has been really nice each time we're there and they carry a decent selection of items.
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October 2022 by Juan C.
Stay away from there grooming department !!!! You will thank me ahead of time. Your dogs will end up worse than they did coming in. They don't dry your dog they will just make excuses why they couldn't do it and they won't take accountability when your dog is hurt from there services. My dogs anal glands were severely injured this past Friday when my boy got his anal glands expressed. It was so bad we had to rush him to the vet the next morning to get treated for the inflammation that had built up from the anal gland expression.
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August 2022 by Celena F.
Reviewing the grooming service which I used for the first time on 8/18/22. I am thoroughly impressed at the job well done on my Poppy. She is a friendly, wiggly 7lb, 7 year old ratchi and as she's been groomed at other places before, I knew there would be no issues with her reaction to be handled. The groomer was very kind and tender with my furry bundle who needed a bath and nail job. I was quoted an hour, they were done in 30 minutes. I loved that they stayed in communication with me prior to and at the end of our appointment. And Poppy smelled so good, stinky all gone! Sharp nails clipped and buffed so no more digging into my arms. They topped off her appointment with a cute flowered scarf so I was presented with a cute lavender-smelling doggie again.
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January 2022 by Aleksandra K.
I had scheduled a bath for my 6 old adopted pup. The dog was adopted from a rescue at Petco in Seminole Heights. I was given a packet of coupons including a grooming bath special for the pup until they are 6 months old for $13.00, along with other coupons like 20% off the purchase of merchandise and dog training. The card and the discount was from a groomer. I asked the Petco manager if this can be honored in other locations since we live in Ruskin and he assured me that it can be since it comes from Petco corporate. Well long and behold, this Petco refused to honor the coupon and their manager said that he's unaware of anything like this and acted like it's not his problem. Some customer service. He also used an excuse that apparently some shady deals were going on with discounts previously, whatever that means. They wanted $63 for a spa package for a 6 months old pup. No thanks. I'll take the pup to the actual experienced groomer for that amount and not some high schooler trying to pretend like she knows that she is doing. Very disappointed that a big company like Petco refuses to honor their own coupons and put their money where their mouth is. Take your dog and your business elsewhere.
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November 2021 by Taylor H.
Refused to sell me fish even though I bought $20 test strips and water was good, still refused to sell me 3 little fish, 10/10 would not recommend coming here
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August 2021 by Google user
I've been shopping here for some time now. The staff is friendly and helpful. I always find what i need for my pets and the prices are reasonable . i especially appreciate the coupons. Thanks Petco Staff!
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June 2021 by Aurelio
I've been shopping here for some time now. The staff is friendly and helpful. I always find what i need for my pets and the prices are reasonable . i especially appreciate the coupons. Thanks Petco Staff!
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June 2021 by K
Very helpful and friendly staff. Got everything I needed and then some. I appreciate that petco is for pit bulls unlike petsmart.
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April 2021 by Nicole L.
Came here on accident, as we were on our way to PetsSmart and this place popped up first. The store was laid out a little weird and it was a bit confusing. Things were kinda the same price as PS but a little less options. The employees were so so nice and they had great deals!! This place did not have the pet-smell that I'm used to in pet stores!
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October 2020 by Lila O.
Once again Heather has done an amazing job with grooming our Polly. She knows exactly what I want and I appreciate her attention to detail and excellent customer service. She is the only one I will have groom her. I have had other groomers at Petco work on her but have been disappointed each time. Thank you Heather!
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March 2020 by Nicole T.
Took my 2 dogs and 1 cat for shots here. They were busy because of the type of clinic, but the staff was extremely nice and respectful. I was thoroughly explained the process. While waiting, we took the animals for a walk around the plaza. (They text you when it's your turn so you don't have to worry about waiting in line in the store with other animals.) We will go back!
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December 2019 by Tee O
Horrible customer service. 4 employees all just hanging out at the registers chatting and not doing anything. No one around to help at all. Then, when checking out, employees disperse and leave one cashier by himself. He had a superiority complex too when we tried to use manufacturer coupons. Made it seem like he was doing us a favor for allowing us to use one that we had.
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October 2019 by Doc D.
I have been to Petco several times with my 6 year old daughter, both to purchase pets and food for them. The employees have always been very helpful, both in providing information on pets and their food needs as well as how to take care of each pet you bring home. They even walked that extra mile and put together a guinea pig cage for me, since I have arthritis in both hands. I have no trouble recommending them for your next pet purchase, their supplies.
