-
March 2024 by Brandon Alexander
Thank you!
-
March 2024 by Gidget Burke
Great service, not ling wait and great selection of glasses.
-
February 2024 by Michael B
After a good recommendation from my neighbor, I figured on looking into Pearle Vision for getting a few new pairs of glasses, and I also went ahead and scheduled an eye exam for that same day. Everything from beginning to end was a real pleasant experience and at no time did I ever feel rushed or bothersome. Matter of fact, I'd even applaud them for their patience when dealing with my indecisiveness on choosing multiple pairs of glasses.Emily was the representative who assisted that day and she was very cordial and addressed all of my concerns, despite my having a multitude of questions. As a first time customer, this meant the world to me. Thank you again.It's understandable why Pearle has so many positive reviews. This is really a great place with an awesome staff, and I have no hesitations upon being a return customer!
-
January 2024 by jennifer metzger
I have been going to the Brandon Pearle Vision for over 25 years. I love the staff as well as supporting a small business. They have a great selection of frames onsite. I have had a situation where I saw a cute frame at a competitor so I took the information down and Pearle was able to order it for me. They go the distance for their customers which is why I am so loyal and refer them to everyone I can.
-
December 2023 by Terrie Jefferson
I can see clearly now! I love this place! Jennifer Nanz did a fantastic job fitting me and helping me select a frame. I think I tried on every one in the store! And I asked everyone’s opinion - even other customers! Everyone treats you like family. The eye exam was concise and the correction I have is excellent! Can’t wait to go back! Go and SEE them! ?
-
December 2023 by vii attackz
Esha Gandhi is a terrible eye doctor, just wants patients to be in and out. Front desk was amazing and nice. Just need better eye doctors.plus no one cleaned the equipment. GROSSS. Please get better team.
-
December 2023 by Sue Maciejewski
I am always pleased with the doctors at Pearle Vision and the people that help find your glasses and fit the are awesome!!
-
December 2023 by David Kovar
Best Doctor, Best Service, Best Products!!!! Everyone has been wonderful from start to finish. I absolutely love this place, and you will too!
-
December 2023 by Janie Schrock
5 stars for Sarah who went above and beyond to make sure I received my daughter ‘s contacts tonight . I was mistaken about the arrival time and she stayed past her shift to make sure I was able to pick them up. Thank you Sarah! I really appreciate you.
-
November 2023 by Twanna England
I had the pleasure of working with Linda Gorgoglione (roll the r ?). She is a beautiful soul! I LEARNED a great deal about what and why I should wear certain frames! She is AWESOME and I look forward to seeing her when I pick up my funky new glasses ??! The entire staff is friendly and that is GREATLY APPRECIATED!
-
November 2023 by Susan Lezaun
We, my daughter and I, had an amazing experience this past week with our I exam and the purchase of my glasses. To start we were greeted by a friendly face while checking in. After waiting a few moments we were taken back for the screening portion and the tech that assisted us was the best combination of calm and witty, making the experience fun. To put in perspective my daughter and I are nervous nellies with the machine that blows in our eyes. I have frustrated a grown man or two but Abigail was as calm as can be never making either of us feel rushed or ridiculous. Bonus: She had a sense of humor which I believe helped us feel comfortable.The doctor was great and efficient. He asked and answered questions professionally. He was personable and efficient, a great balance.When it came time to order glasses Linda assisted us and helped me pick out the perfect pair. She was incredibly knowledgeable and provided great guidance on what my insurance covered and what additional features I may appreciate and what might not work for me based on my lifestyle. To say I am excited to get these glasses is an understatement.Customer service at this branch as always set the bar for other experiences but they definitely outdid themselves this appointment. I would absolutely recommend this office if you are looking for a professional and friendly interaction.
-
November 2023 by Vilma Rivera
I brought my sunglasses in to add prescription lenses. They took care of it and the turnaround was within 2 weeks. The frame were twisted when I got them back and when I went back to get them adjusted Mario did a great job fixing them. He took his time and had me put them on several times to ensure the fit was right. Thank you!
-
November 2023 by Mario Flores
Excellent customer service! Thank you for all your help, Emily!
-
November 2023 by darryl sinkler
Excellent service, very kind and knowledgeable. No pressure, as they don't try to up sale you. I'll definitely will be going back for my next pair of glasses.
-
November 2023 by Catie Forney
Horrible customer service.Two weeks ago I booked an appointment here for this afternoon. Was confirmed via text and email multiple times. I called to double check that they accept my insurance and was told that they do. Find out today that they don't and it's $109 out of pocket (up front) for my son's appointment.Greeted by the rudest receptionist (young girl, brown hair, tattoos) who seemed irritated that we had children with us. Questioned me on if I was even supposed to be at an optometrist. I explained that his pediatrician specifically told us to see an optometrist and not an opthomologist since it's just a vision check.Got taken back by a nice blonde woman who seemed like she was being trained. She attempted a few intial tests but they didn't work out since my son was too squirmy. She then placed us in a room with a broken light and left us in there for 35-40 minutes without checking in to let us know what was going on.My two young children started to get worked up as little kids do so we had to leave. We explained to the blonde woman the situation and she kindly said she would refund us. She asked the rude girl to help with the refund so she stopped what she was doing and before helping looked at me and told me that next time I need to go to an opthalmologist. Tons of attitude. I told her again exactly what his pediatrician told me and she finished our refund.I fully understand if toddlers are too much for some people to handle but if that was the case the whole time, I'm not sure why I wasn't informed of that two weeks ago or throughout the multiple confirmations I received. Ridiculous staff.
